Loan Support Specialist

Coastal Community Federal Credit Union•Dickinson, TX

1d•Onsite

About The Position

The Loan Support Specialist provides administrative and operational support to the lending department. This role ensures loan files are complete, accurate, and compliant with regulatory and internal requirements while delivering excellent service to both internal departments and members

Requirements

High school diploma or equivalent
1-3 years of experience in lending, loan processing, banking or financial services
String attention to detail and organizational skills
Knowledge of loan documentation and lending processes
Understanding of compliance and regulatory requirements
Excellent communication and customer service skills
Proficient in Microsoft Office and lending/core systems
Ability to manage tasks and meet deadlines

Nice To Haves

Familiarity with Texas title requirements and lien perfection
Understanding of Texas specific lending regulations and documentation
Experience working with indirect auto loans and title processing
Associate or bachelor’s degree preferred

Responsibilities

Review loan applications and documentation for completeness and accuracy
Prepare and maintain loan files (consumer, and mortgage)
Verify required documentation such as income, insurance, titles, and collateral
Coordinate loan closings, including preparing closing packages and scheduling appointments
Ensure compliance with federal and state regulations (E.g., Reg B, Reg Z, Reg X as applicable)
Input and update loan data in the core processing system
Communicate with loan originators, underwriters, and/or members to gather missing information
Track loan pipeline and follow up on outstanding conditions
Process loan funding and disbursements as directed
Maintain organized records in accordance with retention policies
Assist with audits and quality control reviews
Collection Notices and Letters
Charged off shares report preparation and charging off of the accounts