Loan Support Specialist I

Glacier Bancorp, Inc.•Pleasant Grove, UT

8d•Onsite

About The Position

Altabank, Division of Glacier Bank, is looking for a Full-time Loan Support Specialist I for our Grove Creek branch. This role will assist and provide support to the lending team.

Requirements

Up to six months of similar or related experience.
A high school education or GED.
Strong ability to solve problems and prioritize multiple tasks and responsibilities.
Good communication, interpersonal and organizational skills.
Must be computer literate and have a basic knowledge of office equipment and supplies.
Exceptional attention to detail.
Ability to complete job duties and meet deadlines.
Ability to work independently and as a team.
Ability to follow directions and procedures.
Employee must be capable of interacting calmly and professionally with a variety of people from diverse backgrounds at various levels within and outside of the organization.
Employee must be capable of regular, reliable, and timely attendance.
Ability to adapt to change (e.g. shifting priorities, demands, and timelines) through time management, analytical, and problem-solving skills.
Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators.
Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary.
Must be capable of regular, reliable and timely attendance.
Must be capable of climbing / descending stairs in an emergency situation.
The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes.

Nice To Haves

Must be able to work extended hours or travel off site whenever required or requested by management.

Responsibilities

Process incoming mail, including returned mail.
Obtain original documents and collateral for vault, track for missing items.
Reconcile account information.
Verify processor input on loan systems, track for corrections as needed.
Manage reports within required deadline.
Process paid out loan files and collateral releases.
Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
Complete required bank training courses within assigned time frame(s). It is the individual learner responsibility to ensure that they understand the information given to them in each training. If the learner does not understand the information given they need to reach out to their supervisor for further clarification or additional training.
Adhere to Altabank Core Values.
Keeps management appropriately informed of area activities and of any significant problems.
Participate in Community Service and Bank sponsored activities that serve and support the mission and values of the Altabank.
Provide superior internal and external customer service: must demonstrate self-governance, courtesy and respect toward external customers as well as internal customers (all organization personnel).
Represent Altabank in a professional manner which includes a professional image, confidentiality, a positive “can-do” attitude, good attendance, punctuality, flexibility and adaptability in meeting bank and customer needs. Keep work area tidy and maintain customer privacy. Attends and participates in meetings as required.
Regular and predictable attendance in order to accomplish, among other things, in-person contact with customers.
Duties can change.