Loan Support Officer

Cathay Bank • El Monte, CA

5d

About The Position

Following established policies and department procedures, support Loan Officers in client service and loan processing. Assist in monitoring and training assistant-level staff. Support the lending team’s client service and loan processing. Coordinate with internal and external units (e.g., loan documentation department, loan servicing department, title, escrow, borrower, broker) to close commercial loans. Provide quality client service and follow up on outstanding reporting items. Prepare required disclosure information within designated time frames. Ensure compliance with Bank, regulatory and credit requirements with emphasis on quality client service while adhering to given deadlines. Assist with nCino inputs for credit loan requests in support of lending team. Assist in monitoring loan covenants and insurance requirements. Upload loan-related documents to imaging system. Prepare periodic reports as needed.

Requirements

• College graduate with a major in accounting, finance, or business preferred.
• Minimum 2-3 years of corporate commercial lending and banking experience with good knowledge of lending regulations, loan funding/closing, and credit/underwriting practices.
• PC proficiency.
• Good verbal and written communication skills.
• Organized and detail oriented.
• Good knowledge of Bank’s credit underwriting policies and approval process for assigned loans.
• Ability to manage loan funding/closing and complex loan issues.
• Ability to work effectively in a fast-paced, high production environment.
• Strong financial analysis and accounting skills.

Responsibilities

• Support the lending team’s client service and loan processing.
• Coordinate with internal and external units (e.g., loan documentation department, loan servicing department, title, escrow, borrower, broker) to close commercial loans.
• Provide quality client service and follow up on outstanding reporting items.
• Prepare required disclosure information within designated time frames.
• Ensure compliance with Bank, regulatory and credit requirements with emphasis on quality client service while adhering to given deadlines.
• Assist with nCino inputs for credit loan requests in support of lending team.
• Assist in monitoring loan covenants and insurance requirements.
• Upload loan-related documents to imaging system.
• Prepare periodic reports as needed.
• Assist in monitoring and training assistant-level staff.

Benefits

• medical insurance
• dental insurance
• vision insurance
• life insurance
• long-term disability insurance
• flexible spending accounts (FSAs)
• health saving account (HSA) with company contributions
• voluntary coverages
• 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree