Loan Support Consultant - Complex Loan Administration - Midland

PNC Bank•Overland Park, KS

3d•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Loan Support Consultant - Complex Loan Administration within PNC's Midland organization, you will be based within the PNC Midland footprint. An ideal candidate will have an advanced understanding of loan document interpretation and managing of delicate external relationships with lenders and external special servicing and be an independent self-starter with a desire to continue to develop a deep understanding of complex cash management mechanisms within CMBS and Lender driven loans. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Requirements

University / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Nice To Haves

Advanced understanding of loan document interpretation
Managing of delicate external relationships with lenders and external special servicing
Independent self-starter with a desire to continue to develop a deep understanding of complex cash management mechanisms within CMBS and Lender driven loans.

Responsibilities

Applies advanced specialty product knowledge to the day-to-day servicing of a portfolio of commercial real estate loans with high complexity or elevated borrower relationships to include increased communication and autonomy.
Supports the day-to-day servicing of a portfolio of commercial real estate loans, ensuring compliance with loan document, accurate processing of transactions and timely reporting to stakeholders.
Analyzes and interprets complex loan agreements to accurately apply loan terms in loan servicing activities.
Ensures all servicing activities are carried out in compliance with servicing agreements, loan documentation, internal policies and procedures, and applicable laws and regulations.
Resolves non-compliant issues through written and verbal communication with both internal and external parties.
May review and process loan payments, escrows and reserve account disbursements.
May assist in the preparation of periodic reporting including investor, internal and regulatory reports.
May perform covenant compliance testing.
Maintains accurate and up-to-date loan servicing records in the servicing system.
May support the onboarding of new loans and the transition of paid-off or transferred loans.
May support tax and insurance administration.
May perform collection activities on delinquent accounts.
May have funds disbursement authority.
Reviews reports to identify exceptions, ensure quality and contribute to risk mitigation efforts.
May serve as a subject matter expert, an initial point of escalation, and/or may provide specialty product training.
May perform one or more work processes.

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service.