Loan Support Analyst (Commercial)

PNC • Denver, OH

1d • $37,500 - $68,750 • Hybrid

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Loan Support Analyst within PNC's CLLO Centralized Booking organization, you will be based in Pittsburgh, PA; Kalamazoo, Mi; Denver, CO; or Brecksville, OH. Core hours for this role are Monday - Friday, 8:00 am EST - 5:00 pm EST. The Loan Support Analyst will be responsible for onboarding new Commercial loans into the ACBS system. Duties will also include uploading existing Commercial loans with new closings into the ACBS system. As a Loan Support Analyst you will be responsible for documentation, analysis, and review--will be taking terms and conditions into the system to onboard deals into the ACBS booking system. In this role you will working in a fast paced environment and will need to prioritize duties as they emerge. Multi-tasking skills are critical. The Loan Support Analyst will be working and support internal partners--not external customers. An ideal candidate will be very detail orientated. We seek motivated, driven and creative individuals that enjoy working as part of a team in a high energy environment which thrives on innovation and ingenuity. You will work together to create new solutions, which will provide our clients with an exceptional customer experience. Valued opinions, supported by collaborative teams, impact the success of the Commercial Lending Operations organization. This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Executes varied transactions/processes utilizing standard procedures. May have specific responsibility for one or multiple specialized products or functional areas. May have responsibility for large, complex and sensitive assigned accounts or portfolio. Processes and/or reconciles varied and moderately complex transactions in accordance with established policies and procedures. Partners with internal and/or external business partners to route communications, documents or other action items to complete transactions. Identifies and may resolve exceptions; escalates appropriately. May interact with customers and have assigned accounts or portfolio. Ensures the appropriate materials and documentation are available to complete transactions. Provides responses and documentation to inquiries and ad hoc requests. Completes research and provides feedback on workflow and work received. Reviews transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Requirements

• Detail-oriented.
• Motivated, driven, and creative.
• Ability to work as part of a team in a high energy environment.
• Ability to work in a fast-paced environment.
• Ability to prioritize duties as they emerge.
• Multi-tasking skills are critical.
• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
• Associates degree or equivalent degree as well as related experience or product knowledge to accomplish primary duties.
• Typically requires 3+ years experience.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
• No Required Certification(s).
• No Required License(s).

Nice To Haves

• Analytical Thinking
• Capital Management
• Compliance Requirements
• Documentations
• Due Diligence
• Loan Documentation
• Regulatory Compliance
• Risk Mitigation Strategies

Responsibilities

• Onboarding new Commercial loans into the ACBS system.
• Uploading existing Commercial loans with new closings into the ACBS system.
• Taking terms and conditions into the system to onboard deals into the ACBS booking system.
• Executing varied transactions/processes utilizing standard procedures.
• Processing and/or reconciling varied and moderately complex transactions in accordance with established policies and procedures.
• Partnering with internal and/or external business partners to route communications, documents or other action items to complete transactions.
• Identifying and resolving exceptions; escalating appropriately.
• Ensuring the appropriate materials and documentation are available to complete transactions.
• Providing responses and documentation to inquiries and ad hoc requests.
• Completing research and providing feedback on workflow and work received.
• Reviewing transactions and related documents and verifying work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures.

Benefits

• medical/prescription drug coverage (with a Health Savings Account feature)
• dental and vision options
• employee and spouse/child life insurance
• short and long-term disability protection
• 401(k) with PNC match
• pension and stock purchase plans
• dependent care reimbursement account
• back-up child/elder care
• adoption, surrogacy, and doula reimbursement
• educational assistance, including select programs fully paid
• a robust wellness program with financial incentives
• maternity and/or parental leave
• up to 11 paid holidays each year
• 9 occasional absence days each year, unless otherwise required by law
• between 15 to 25 vacation days each year, depending on career level; and years of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree