Loan Specialist II

Cape & Coast Bank•Hyannis, MA

just now•$29 - $33•Onsite

About The Position

The Loan Specialist II supports Loan Originators, Underwriters and Borrowers with the mortgage loan process. The Loan Specialist II manages the borrower relationship from application to closing while ensuring all necessary steps are in accordance with internal policies and procedures. This is a Full-Time, Non-Exempt position within the Residential and Consumer Lending department.

Requirements

High School Diploma/GED.
Minimum of 5 years combined processing and closing experience.
Proficient with Ellie Mae Encompass or similar LOS system required.
Proficient in MS Office (Outlook, Word, Excel).
Ability to lift and carry up to 25 pounds on an occasional basis.

Nice To Haves

Provide assistance and guidance to Loan Specialist Level I as needed.

Responsibilities

Process and Close a minimum pipeline of 30 loans independently.
Present oneself in a senior level manner of professionalism, taking independent initiative to troubleshoot and resolve problems, being proactive to clear loans to close quickly, avoid problems, and mentor LSI evolving into LSII.
Produce a compliant initial Loan Estimate and Closing Disclosure.
Process all residential, HELOAN and HELOC loan applications from application to closing efficiently and timely.
Develop and maintain a strong understanding of residential lending products and product guidelines, including processes and required documentation for GSE, FHA, VA, USDA, and portfolio products.
Use current knowledge of residential lending policies and processes to ensure all necessary loan guidelines are completed.
Review data in the loan operating system (LOS), obtain essential documentation, and prepare the file for initial underwriting, including receipt of signed disclosures, intent to proceed, requests for 3rd party services, and performing initial contact with the borrower.
Respond to borrower (internal/external) questions in a timely, professional, and efficient manner regarding all loan-related issues.
Keep interested parties advised of the loan status; deliver commitment letters, update disclosures, and process denied, rejected, or withdrawn files, including sending a statement of denial to applicants.
Manage and monitor the Loan Specialist II level loan pipeline report to ensure deadlines and scheduling requirements are met. Communicate any issues or concerns with managers in a timely manner.
Ensure all closing packages for first mortgage and home equity loans are prepared in compliance with Bank, regulatory, and investor requirements and meet customer service standards. Review Closing Disclosures for accuracy.
Collaborate with Attorneys, Branch Managers, Assistant Branch Managers, and Loan Officers to schedule first mortgages, home equity loans, and lines of credit closings.
Work closely with Secondary Market to meet contract delivery dates.
Send closing docs electronically through the Loan Origination System.
Assist in the compilation of information for internal and external auditors and examiners.
Remain educated on current trends and developments in the industry.
Perform all duties in accordance with prescribed regulatory compliance guidelines.
Perform other duties related and unrelated to the above as assigned.