Loan Setup Coordinator

Better Mortgage

1d • Onsite

About The Position

Better is rebuilding home finance as an AI-native platform—turning a process that once took weeks into something that can happen in seconds. With over $110B in loans funded and $1.2B+ raised, we operate at real scale while rethinking how homeownership works from the ground up. The category hasn’t caught up yet. That’s the opportunity. Better is looking for a Government Loan Setup Coordinator to join our growing team! The Government Loan Setup Coordinator will work to support our Sales, Processing, and Underwriting teams with daily duties tied to our government loan products. As a Government Loan Setup Coordinator, it will be your responsibility to facilitate the extraction of data from FHA Connection and WebLGY, maintain organized reporting, and work directly with Sales and Processing to ensure a seamless borrowers experience.

Requirements

• US based position with a valid US social security number required as the position will be working within government websites
• Detail oriented go getter with the drive to learn government loans
• Ability to handle multiple tasks and projects simultaneously
• Strong written and verbal communication
• Perform well in team environments
• Ability to work well in a high pressure, fast paced environment
• The drive to build something new
• Comfortable working with cutting edge technology
• Proficient working knowledge of Microsoft Outlook, Work, and Excel
• Strong organizational, follow through, and time management skills

Responsibilities

• Order FHA Case Assignments, CAIVRS, Case Queries, MIP payment histories, and Refinance authorizations within the FHA Connection website
• Complete FHA/VA case transfer requests
• Order VA Appraisals (LIN) and COE within the VA WebLGY website
• Maintain organized reporting and follow through validating all borrowers have cleared FHA holds tracking requirements
• Make all necessary updates to case assignments within FHAC and WebLGY
• Process VA appraisal invoices to ensure timely payment requests sent to accounts payable
• Request VA appraisal reinspections, as needed
• Maintain organized reporting and follow through validating VA appraisals are assigned and reviewed within government mandated time frame
• Serve as the liaison between Sales and Processing highlighting missing documentation to move loans forward

Benefits

• Competitive base salary with bonus or incentive opportunities, depending on role
• A range of medical and dental plans to choose from based on your needs, with vision coverage available for you and your family starting on day one.
• Build long-term financial security with a 401(k) through Vanguard, HSA with employer contributions, FSA’s, Employer Paid STD & LTD plans and access to financial planning resources.
• Generous paid time off, company holidays, sick time, and paid parental leave.
• Paid parental leave and childcare support, including employer matching for dependent care FSA.
• Mental health care (6 free virtual or in-person sessions) and wellness programs through Spring Health, EAP access, and additional perks like pet insurance and lifestyle discounts.
• Pre-tax Commuter benefit accounts with an employer match, and programs designed to support different working styles and lifestyles.
• Meal and snack offerings in select offices, plus a stipend to support your day-to-day - whether you’re in the office or working remotely.
• Work from our World Trade Center headquarters - featuring thoughtfully designed spaces, natural light, and panoramic skyline views. It’s a space built for collaboration, creativity, and bringing bold ideas to life.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees