Loan Servicing Specialist

Rabobank • St. Louis, MO

1d • $26 - $31 • Hybrid

About The Position

Looking for someone with strong critical thinking skills who is adaptable and results-driven. Our Shared Future: “Servicing covers a broad area of roles which provides potential for growth. In all positions you are challenged and encouraged to continuously expand your knowledge. All teams work well together which contributes to our overall success!” You and Your Job The Loan Servicing Specialist is part of the Rural Operations Servicing Team and supports back-office loan transactions for active loans in the Rural Business Direct Lending and Input Finance portfolios. This role focuses on key servicing functions such as funding, booking, loan maintenance, payments, and quality control, while leveraging established policies and systems including AFS, NLS, RaboAgConnect, nCino/Salesforce, and Filenet. The Loan Servicing Specialist ensures compliance with commercial policies and regulations, maintains strong relationships with internal partners and clients, and applies sound judgment to execute responsibilities effectively.

Requirements

• High School Diploma, College Degree or Some Work Experience.
• Ability to read, analyze, and interpret loan documents and loan system data fields and governmental regulations.
• Ability to write business correspondence.
• Ability to speak effectively before groups of customers or employees of the bank.
• Ability to calculate figures and amounts such as discounts, interest, amortizations and percentages.
• Ability to solve practical problems and deal with a variety of situations where only limited standards exist.
• Ability to interpret a variety of instructions furnished in written or oral form.
• Ability to read and interpret business reporting.
• Legally authorized to work in the United States on a full-time basis.
• Rabobank is unable to sponsor or take over sponsorship of an employment visa for this position.

Nice To Haves

• Associate’s Degree in Accounting, Finance, or Business Administration with 2-5 years of experience or Bachelor’s Degree with 0-2 years of experience.

Responsibilities

• Funding - the daily review and execution of New Loan Funding, Wire and Transfer transactions, Advances and activities associated with Booking New, Renewal and Modifications to the AFS System.
• Booking – the daily completion of new or modified loan data set-up in the core system.
• Loan Maintenance – the daily review and execution of updates and changes in the AFS system related to client information, loan data, payoffs, loan research, pricing and rates.
• Customer Connect – the daily support of inbound call volume and email from external or internal clients related to client account details, changes and request for cash management needs.
• Payments – the daily review, research and execution of ensuring timely and accurate posting of payments received through various client channels.
• Cash Management – the daily review and balancing of core systems and banking accounts to ensure cash-on-hand supports the needs of Rabo clients and validate the accounting of funds.
• Quality Control – the daily review of new and modified loans in the core system to validate accuracy of loan data within the core lending system to the signed loan documents.

Benefits

• Medical, Dental and Vision plan coverages are effective on your date of hire.
• Rabo offers multiple plan options and a full network of providers to best meet your needs.
• You can start participating in the 401(k) plan on your date of hire.
• Plus we match 50% of the first 6% you contribute to your 401(k) plan for US Employees.
• Rabo also contributes an additional 3% of your eligible pay in Safe Harbor contribution and up to 3% in annual Discretionary Profit Sharing contributions.
• We offer a generous paid time off program to full time employees: up to 20 days of vacation time, 5 days of additional time off plus 7 sick days and 11 US holidays annually (based on hire date during the calendar year).
• To do that, we offer both the time and financial support to give back to the community through our Dollars for Doers, Helping Hands and Gift Matching programs.
• Workforce Well-Being supports a hybrid working model that offers the flexibility to split your time between home and the office—typically 2 days remote and the remaining days onsite—promoting both productivity and personal well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED