Loan Servicing Specialist II
About The Position
This role is responsible for performing a variety of daily loan servicing duties associated with all commercial, consumer, and real estate loans. The position involves coordinating work within the department and with other departments, reporting pertinent information to the supervisor, responding to inquiries, assisting with administrative tasks, and providing backup for the Loan Servicing Supervisor. The role requires a high school diploma or equivalent, specialized banking education and training are preferred. Strong communication, analytical, mathematics, interpersonal, and PC skills are necessary, along with a working knowledge of bank operating policies and procedures impacting loan document services, and knowledge of lending policies and procedures. A minimum of three years of experience in related positions is required.
Requirements
- A high school diploma or equivalent
- Strong communication skills
- Proficient analytical and mathematics skills
- Proficient interpersonal relations skills
- Proficient PC skills
- A working knowledge of bank operating policies and procedures which impact loan document services
- Knowledge of lending policies and procedures
- A minimum of three (3) years’ experience in related positions
Nice To Haves
- Specialized banking education and training preferred
Responsibilities
- Performs a variety of daily loan servicing duties associated with all commercial, consumer, and real estate loans.
- Uploads new loans.
- Maintains and upkeeps all loan files (active and inactive).
- Quotes loan payoff and processes payments for all loan types.
- Verifies and corrects un-posted loan payments on a daily basis.
- Performs duties relating to the sale and servicing of loans on the secondary market.
- Performs duties relating to participation loans.
- Coordinates SBA monthly remittance and reporting.
- Investigates customer problems, operational and other issues; resolves in a timely manner to ensure high-quality customer service.
- Monitors flood insurance.
- Performs UCC tracking.
- Prepares monthly FHLB Reports.
- Maintains credit life and disability insurance premiums; checks and verifies all premium payments for AIG.
- Ensures recording of all mortgages and loan documentation with proper public officials.
- Maintains various daily reports.
- Balances all loan related general ledger accounts.
- Renew/Extend – LOC from Commercial Loan Servicing Specialist.
- Monitors Dealer Track for electronic titles on new loans and paid off loans.
- Check daily maintenance to the system, first and second check.
- Review new loan cards with loan note for system accuracy.
- Process cash items from EIP.
- Balances FHLB.
- Knowledge of Fannie, Freddie on secondary market.
- Knowledge of SBA reporting.
- Coordinates specific work tasks with other personnel within the department as well as with other departments in order to ensure the smooth and efficient flow of information.
- Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
