Loan Servicing Specialist II

Citizens Business BankRancho Cucamonga, CA
40d$20 - $24

About The Position

With moderate direct supervision of the Loan Servicing Supervisor and/or Manager, the Loan Servicing Specialist performs all loan servicing functions.

Requirements

  • High School diploma or GED
  • Minimum 3 years loan servicing experience preferred.
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages.
  • Ability to apply concepts of basic algebra and geometry, and interpret bar graphs.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.
  • Proficient in MS Office (Word, Excel, Outlook)
  • Proficient in the use of mainframe loan systems, preferably FISERV
  • Proficient in the use of PC based loan systems, preferably Lease Complete
  • Familiar with standard U.S. commercial, consumer and real estate lending policies
  • Familiar with standard U.S. note department workflow
  • Knowledge of U.S. federal and California state banking laws and regulations related to banking
  • Team player
  • Sets high standards for self and team
  • Adapts well to changes
  • Strong can do attitude
  • Takes the initiative
  • Ability to work under pressure
  • Attention to detail

Responsibilities

  • Complies with and stays abreast of all policies and procedures, federal and state laws applicable to the job.
  • Performs all functions related to balancing, reconciliation and certification of GL accounts
  • Board and fund all new and renewed loans and leases
  • Process payments, payoffs, paydowns, as well as, advances, maintenance transactions and non-posted transactions
  • Process collateral lien perfection and lien releases
  • Process all payoff demand requests, prepayment penalty calculations and paid note documentation
  • Process charge offs and recoveries for all loans and leases
  • Perform the call back/audit function when required for all entries to the loan/lease systems
  • Perform updates as needed on the loan tickler and collateral systems
  • Respond to internal/external inquiries
  • Prepare and maintain departmental logs and reports
  • Accurately scan and index loan documentation into the appropriate imaging groups and Types
  • Provide, present and promote The Citizens Experience to all external and internal customers.
  • Other duties as assigned.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

501-1,000 employees

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