Loan Servicing Project Specialist
About The Position
The Project Specialist serves as a subject matter expert with responsibility for planning, organizing, administering, and/or leading short-term initiatives of varying scope within a division(s) and/or department(s). The Project Specialist may work on several projects concurrently. Develops tactical plans to implement projects. Manages resources to ensure that projects are implemented in the most cost-effective manner. May negotiate agreements/contracts with outside vendors or entities and ensures commitments are met. Communicates the purpose of the project to internal constituencies and/or external customers/community members. Develops and implements measures to determine and monitor effectiveness of projects. May provide training to others regarding features and benefits of projects. May be required to represent the company in the community. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training. Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description. May be asked to coach, mentor, or train others and teach coursework as subject matter expert. Actively learns, demonstrates, and fosters the Columbia corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become “Business Bank of Choice” May perform other duties as assigned.
Requirements
- Less than 2 years of relevant business experience (Required)
- Strong relationship management and operational abilities, analytical and problem-solving skills, and project management skills.
- Knowledge of products and services in project area.
- Proven track record of success and skills in project area.
- Knowledge of policies, procedures, practices and documentation in project area.
- Proven ability to gain cooperation of others, conducting presentations of technical information concerning specific projects/schedules.
- Excellent written and verbal communication and presentation skills.
- Ability to work effectively with individuals and groups across the company to manage customer relationships.
- Proficiency with personal computers and related software packages such as Word and Excel, and other business machines.
- Ability to train and present to small and large audiences or has the interest in learning to train and present.
Nice To Haves
- Bachelor's Degree in business, a related field, or equivalent (preferred)
Responsibilities
- Serve as a subject matter expert with responsibility for planning, organizing, administering, and/or leading short-term initiatives of varying scope within a division(s) and/or department(s).
- Work on several projects concurrently.
- Develop tactical plans to implement projects.
- Manage resources to ensure that projects are implemented in the most cost-effective manner.
- Negotiate agreements/contracts with outside vendors or entities and ensures commitments are met.
- Communicate the purpose of the project to internal constituencies and/or external customers/community members.
- Develop and implement measures to determine and monitor effectiveness of projects.
- Provide training to others regarding features and benefits of projects.
- Represent the company in the community.
- Follow standard practices and procedures in analyzing situations or data from which answers can be readily obtained.
- Demonstrate compliance with all bank regulations for assigned job function and applies to designated job responsibilities.
- Keep up to date on regulation changes.
- Follow all Bank policies and procedures, compliance regulations, and complete all required annual or job-specific training.
- Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.
- Coach, mentor, or train others and teach coursework as subject matter expert.
- Actively learn, demonstrate, and foster the Columbia corporate culture in all actions and words.
- Take personal initiative and be a positive example for others to emulate.
- Embrace the vision to become “Business Bank of Choice”.
- Perform other duties as assigned.
Benefits
- Comprehensive healthcare coverage (medical, dental, and vision plans)
- 401(k)-retirement savings plan with employer match for qualifying associate contributions
- Employee assistance program
- Life insurance
- Disability insurance
- Tuition assistance
- Mental health resources
- Identity theft protection
- Legal support
- Auto and home insurance
- Pet insurance
- Access to an online discount marketplace
- Paid vacation
- Sick days
- Volunteer days
- Holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
