Loan Servicing Programmer I (onsite)

Newtown Savings Bank • Newtown, CT

52d • Hybrid

About The Position

Newtown Savings Bank is seeking an organized, dependable professional to join our Loan Servicing team as a Loan Servicing Programmer I. The Loan Servicing Programmer is responsible for programming new Residential and Consumer loans into the Bank’s core processing system within established timeframes. Complete all daily loan transactions. In addition, must process payoffs, and miscellaneous loan maintenance requests. If you are seeking a new opportunity, in a professional corporate banking environment, this may be the role for you. This is an onsite opportunity at our corporate office in Newtown, CT. This role has remote option of one day per week.

Requirements

• High School diploma or equivalent required.
• Good aptitude for math, with accounting, or teller experience highly desirable.
• Able to work independently and in a team environment.
• Must be goal and deadline oriented, well organized, and dependable.
• Good communication skills and intermediate Microsoft Word and Excel applications.
• The individual must maintain the utmost confidentiality on all bank matters.

Responsibilities

• Program new Residential and Consumer loans into the Bank’s core processing system within established timeframes.
• Monitor and process all emails that are received in the Loan Servicing Programming Email box within established timeframes.
• Process loan payments, reversals, payoffs, paydowns, advances, posting sheets, and miscellaneous loan maintenance requests.
• Process exception transactions, unposted items, reversals and general ledger entries.
• Process returned checks, ACH (Automated Clearing House) returns and assess the appropriate fee for each. Send customer notifications.
• Review daily Investor report. Verify payoffs, daily transmittals and remit to Investor.
• Monitor, process and finalize. Contact Management and Workflow requests in INSIGHT.
• Process various daily reports, ACH/AFT Search, Preauthorized transfer, Exception, Unapplied, HELOC checks, SWIM, Critical and Billing reports.
• Responsible for document filing/scanning and indexing residential loan documents as needed.
• Handle and resolve customer inquiries and complaints in a professional and timely manner.
• Document and monitor loan discrepancies using designated spreadsheets to ensure proper tracking and resolution.

Benefits

• Full time employees also receive a complete benefit package including a generous 401(k), medical benefits, paid time off, and short- and long-term disability programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees