Loan Servicing Processor II

Bank of Utah • Ogden, UT

4d • Onsite

About The Position

This Loan Servicing Processor II maintains general knowledge and background and performs many of the same functions as Loan Servicing Processor I, however, Level II requires more expertise for all the various functions in the Loan Servicing Department. Provides customer service and servicing for commercial loan customers, commercial construction loan customers, and SBA loan customers. Serves as a resource to all Loan Officers and Loan Assistants. Books all loan types (SBA, Construction, Letters of Credit, Master Notes, Leases, Bonds, etc.) to the DNA system. Completes file maintenance and services Commercial Construction Loans and escrows in the draw process. Processes loan payments. This position is responsible to back up the manager in all functions.

Requirements

• High School Education
• Basic Computer Skills
• Good Communication Skills
• Must be able to work at a high level of productivity with little supervision
• Good understanding of Debits and Credits
• Good understanding of Loan Payment Streams and documentation
• 1 year experience as Loan Servicing Processor I or equivalent outside experience

Nice To Haves

• More defined skills and expertise in Booking and verifying of all Loan types (SBA, Construction, Commercial, Letters of Credit, Master Notes, Leases, Bonds, Loan Participations (serviced and sold), etc.) to DNA.
• Set up commercial construction loans in Construct.
• Perform all duties of the draw process for Commercial Construction draws and escrow releases on the Construct system ensuring that the draw meets all the general policies and guidelines in order to process and complete the draw request.

Responsibilities

• Maintain general knowledge and background and performs many of the same functions as Loan Servicing Processor I, however, Level II requires more expertise for all the various functions in the Loan Servicing Department.
• Provide customer service and servicing for commercial loan customers, commercial construction loan customers, and SBA loan customers.
• Serve as a resource to all Loan Officers and Loan Assistants.
• Book all loan types (SBA, Construction, Letters of Credit, Master Notes, Leases, Bonds, etc.) to the DNA system.
• Complete file maintenance and service Commercial Construction Loans and escrows in the draw process.
• Process loan payments.
• Back up the manager in all functions.
• Verify W-9 information on all vendors, verify invoices, monitor loan inspections ensuring work is complete, monitor line items, issue payment of checks, and remote print checks.
• Verify the check amounts, the vendor paid, the correct invoices and addresses and that the draw balances between DNA and Construct.
• Maintain escrow report to keep track of all third-party escrow agreements.
• Answer questions regarding payments and draws.
• Perform various GL reconciliations as assigned by manager.
• Reconcile loan billing statements with print vendor to ensure statements are being mailed and/or held as needed.
• Process interest reserve payments on commercial construction and development loans.
• Provide backup in clearing Loan Non-Post items.
• Assist with investor reporting to GuideHouse, USDA, Farmer Mac, and all other miscellaneous bank participations.
• Remit payments and request funds when loans appear on reports.
• Monitor the Note Exception Report clearing items daily as necessary.
• Quote and process payoffs for sold SBA 7A loans.
• Seek out and complete training courses that are relevant to the job description, that will help improve knowledge, skills, and abilities.
• Other duties as assigned.

Benefits

• Great work-life balance, with a Monday-Friday schedule
• Competitive pay and benefits, including medical, dental and vision plans
• 401(k) plan and match up to 5 percent in our employee stock ownership program (eligibility requirements must be met)
• 12 paid bank holidays + paid time off, including paid parental leave
• Volunteer opportunities to make a difference in the communities where you work and live
• Awards and recognition to celebrate you and your colleagues for living the bank's values

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED