Loan Servicing Intern

Everwise Credit Union • South Bend, IN

8d

About The Position

Position Summary : The Loan Servicing Intern will gain experience in servicing systems, state and title requirements, and document governance best practices. This position will assist in remediating title exceptions and ensure accurate lien perfection within the Loan Servicing department.

Requirements

• High School diploma or GED
• Currently attending a college or university and have taken intermediate level courses typically in the third year of study.
• Accountable for timely completion of assigned projects.
• Strong verbal and written communication skills
• Strong attention to detail
• Proficienct in Microsoft Office Suite (Excel, Word)
• Accountable for producing accurate, high-quality work and managing all related documentation and follow-up actions with adherence to Everwise’s service expectations.
• Accountable for maintaining the highest level of confidentiality when handling sensitive or proprietary information.

Responsibilities

• Ensure accurate lien perfection by reviewing loan documentation, reviewing title management reports, and confirming that all collateral requirements comply with state and regulatory standards.
• Identify and remediate title exceptions promptly to maintain the integrity of loan records and minimize risk exposure for the credit union.
• Maintain detailed documentation and audit trails for all title-related activites to support compliance and governance best practices.
• Monitor and update servicing systems to reflect corrected title statuses and ensure data accuracy across all platforms.
• Process and apply mortgage payments accurately and timely to borrower accounts ensuring compliance with internal policies and regulator requirements.
• Prepare and process mortgage satisfaction documents accurately and in compliance with state and regulatory requires to release liens upon loan payoff.
• Review and ensure proper indexing and filing of documents within our document imaging system.
• Collaborate with internal teams to resolve discrepancies with loan servicing documents.
• Supports and completes additional projects as needed

What This Job Offers

• Career Level: Intern
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees