Loan Servicing Coordinator

California Bank of Commerce•Irvine, CA

1d•$36 - $41

About The Position

JOB SUMMARY: Loan Servicing Coordinator is responsible for reviewing closed loan documents for accuracy, missing documents, proper signatures, dates and other relevant data and enter information into tracking software; review other legal documents as needed, image and index all loan files and proof unloaded loans; maintain an accurate filing system of all notes and credit files; reconcile loan disbursements; and compose and send routine correspondence and reports as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES: May complete callback of daily loan system reports to ensure proper payment posting, exception corrections and loan data. Review tickler reports to ensure collateral insurance and other ticklers are being monitored and followed, including, but not limited to, receiving collateral. “Board the loan” onto the loan system, ensuring that the appropriate information is entered in the correct system fields (ticklers, flex date fields, addenda’s, etc.). Disburse loan proceeds and fees paid per Disbursement Authorization. Prepare are modification loan documentation on Laser Pro as assigned by Supervisor. Secures collateral and other documentation in safekeeping (documentation file). Prepares and manages credit and non-negotiable document files. Processes loan payments, loan draws and advances, including, but not limited to Construction advances. Process Participation payments/advances and forward to appropriate participant per Participation Certificate. May be required to process Guidehouse SBA 1502 Report. Maintains record keeping for loan system, which may include balancing loan activity, preparing general ledger entries, verifying data entry, and correcting any errors or maintenance issues. Maintain credit files in an up-to-date condition. Manage file systems of retention storage and other related matters. Handle incoming mail, including but not limited to, receiving, sorting, copying, and filing. Quotes loan balances, payoffs and payment information to customers, lending officers and processors. Process paid loans, including, but not limited to, Customer letter, “release” collateral. Reply to Demands for Payoff. (First Notify Loan Officer following that a demand has been received). Responds and researches exceptions reported by loan officers/loan processors; responds to customer inquiries. Responds to credit verification and payoff requests. May process charge-offs or non-accrual loans; maintains accurate records on non-accrual billed loans. Prepare are modification loan documentation on Laser Pro as assigned by Supervisor.

Requirements

Computer skills to include use of Microsoft Office products, Laser Pro and other programs as required
Strong mathematical ability
Strong analytical skills, time management, and organizational skills
Ability to handle detail-oriented transactions
Excellent written and verbal communication skills, attention to detail and follow-through
Outstanding interpersonal skills, dedication to teamwork, and enjoys working closely with others
Ability to interact with coworkers, follow directions and work rules, and accept constructive feedback
High school diploma or GED equivalent required
Three to five years’ experience in banking/lending

Nice To Haves

Experience in a Note Department of a commercial bank, preferred.

Responsibilities

Reviewing closed loan documents for accuracy, missing documents, proper signatures, dates and other relevant data and enter information into tracking software
Review other legal documents as needed, image and index all loan files and proof unloaded loans
Maintain an accurate filing system of all notes and credit files
Reconcile loan disbursements
Compose and send routine correspondence and reports as needed
Complete callback of daily loan system reports to ensure proper payment posting, exception corrections and loan data
Review tickler reports to ensure collateral insurance and other ticklers are being monitored and followed, including, but not limited to, receiving collateral
“Board the loan” onto the loan system, ensuring that the appropriate information is entered in the correct system fields (ticklers, flex date fields, addenda’s, etc.)
Disburse loan proceeds and fees paid per Disbursement Authorization
Prepare are modification loan documentation on Laser Pro as assigned by Supervisor
Secures collateral and other documentation in safekeeping (documentation file)
Prepares and manages credit and non-negotiable document files
Processes loan payments, loan draws and advances, including, but not limited to Construction advances
Process Participation payments/advances and forward to appropriate participant per Participation Certificate
May be required to process Guidehouse SBA 1502 Report
Maintains record keeping for loan system, which may include balancing loan activity, preparing general ledger entries, verifying data entry, and correcting any errors or maintenance issues
Maintain credit files in an up-to-date condition
Manage file systems of retention storage and other related matters
Handle incoming mail, including but not limited to, receiving, sorting, copying, and filing
Quotes loan balances, payoffs and payment information to customers, lending officers and processors
Process paid loans, including, but not limited to, Customer letter, “release” collateral
Reply to Demands for Payoff. (First Notify Loan Officer following that a demand has been received)
Responds and researches exceptions reported by loan officers/loan processors; responds to customer inquiries
Responds to credit verification and payoff requests
May process charge-offs or non-accrual loans; maintains accurate records on non-accrual billed loans
Prepare are modification loan documentation on Laser Pro as assigned by Supervisor