Loan Servicing Specialist

Glacier Bancorp, Inc.Spokane, WA
8h$18 - $27

About The Position

Our growing financial institution is seeking a Loan Servicing Specialist to be an integral part of our Spokane loan team. This position provides administrative support while also providing excellent customer service to existing bank customers. If you are detail-oriented and great with customers, this may be the opportunity for you! As a member of the Wheatland Bank team, you will work with colleagues who value financial responsibility, collaboration, transparency, and leadership. Working for Wheatland Bank is a challenging and rewarding career for the best and brightest bankers! We invest in our employees and communities! We take every opportunity we can to recognize and appreciate our employees, not only on designated days, but all throughout the year. We love investing in our employees whether it be in the form of our generous 401(k) contributions to our professional development opportunities. The pay range for this postion is: $18.03 - $27.06/hour

Requirements

  • Six months to two years of similar or related experience preferred.
  • High school degree or GED required.
  • Communication skills and interpersonal skills.
  • Ability to work on a team.
  • Knowledge of loan processing is preferred.

Nice To Haves

  • Knowledge of loan processing is preferred.

Responsibilities

  • Board and disburse new loans, process renewals, and perform loan modifications.
  • Respond to employee and customer requests including loan advances, payoff quotes, and credit inquiries.
  • Perform required loan account maintenance including name and address changes, recurring payment cancelation, and resolution of non-posted payments. Review co-workers file maintenance journal for accuracy.
  • Review weekly collateral tracking report. Contact insurance agents, sends correspondence to customers, and update collateral tracking in Silverlake.
  • Process all draw requests while ensuring conformity to applicable budgets, approval authority, and relevant procedures. Process payments on loans and contract collection accounts.
  • Remit and accept payments pertaining to loans participated with other financial institutions. Perform reporting and account reconciliation as needed to ensure accuracy of records and reporting.
  • Prepare annual assignment and indemnity documentation for crop insurance policies; update collateral tracking.
  • Maintain filing fees accounts.
  • Must comply with all company policies and procedures and all applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Must complete the assigned online training courses and achieve a passing score by due date.

Benefits

  • medical, dental, vision, and life insurance
  • health savings account option
  • Employee Assistance Program (EAP)
  • health rewards program
  • retirement savings plan, including 401(k) and Profit-Sharing plans
  • short and long-term disability benefits
  • education and training benefits
  • discounts on banking products and services
  • generous Paid Time Off (PTO) plan and paid holidays
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