Loan Servicing Clerk 1

cdcb•Brownsville, TX

8d•$15

About The Position

Founded in 1974, cdcb | come dream. come build provides safe, sanitary affordable housing to the citizens of South Texas, and is one of the largest non‐profit producers of single‐family housing for homeownership in Texas. cdcb is a multifaceted affordable housing organization devoted to utilizing collaborative partnerships to create sustainable communities across South Texas through quality education, model financing, efficient home design, and superior construction. Our dedicated team members work to improve the lives of low to moderate families and individuals to grow wealth and improve families educational, housing, and financial security. We offer industry competitive compensation, excellent benefits with a five-decade old firm. cdcb is an inclusive and exciting work environment. We are looking for a knowledgeable and self-motivated individual to join our team. Responsible for all loan processing/servicing for cdcb.

Requirements

High School Diploma or general education degree (GED) or higher; and one to three months related experience and/or training.
Experience in office setting and customer service required.

Responsibilities

Uphold CDCBs standards.
Apply mortgage payments.
Make aged (delinquent) calls throughout the week for CDCB mortgage portfolio.
Reconcile daily reports for mortgage payments.
Process escrow checks/payments weekly.
Work closely with accounting to reconcile daily NR reports.
Mail out delinquency letters once a week for CDCB mortgage portfolio.
Mail out mortgage statements throughout the month as scheduled
FHLB monthly collateral report.
Customer conflict resolution for CDCB.
Customer service calls for CDCB mortgage portfolio.
Process escrow analysis yearly.
Produce end of month investor reports and loan histories for accounting dept.
Extensive knowledge of Mortgage Servicer servicing software.
Attend FICS webinars for training
Attend Fannie Mae or Freddie Mac webinars for training as needed
Produce delinquency reports weekly and turn into supervisor with updates.
Prepare invoices weekly for escrowed insurance payments.
Pay monthly mortgage insurance premiums for loans with MIP
Assist in reconciliation of MIP account 21007
Prepare invoices for escrowed tax payments yearly.
Work closely with TENA & perform quarterly TENA audits.
Prepare quarterly TENA portfolio status report for audit
Work closely with financial counselors regarding mortgage clients.
Work closely with attorney on Bankruptcy/foreclosure/collection files.
Prepare & mail Borrower Solicitation Package for mortgage clients past due at 45 days
Prepare & mail final notice letters for mortgage clients past due
Set up new mortgage loans on Mortgage Servicer servicing software and completing onboarding process.
Print mortgage coupons yearly and for new clients
Set up new loan receivable in accounting software MIP.
Process any correcting journal entries on MIP as needed
Process release of liens and record at County
Maintain filing system for mortgage loan files and documents
Scan mortgage documents into Radstar for each mortgage client
Maintain accurate list of all auto debit drafts, including set up forms.
Extensive knowledge of cdcb’s loan servicing policies & procedures
Maintain record of mortgage client’s insurance agents
Other duties as assigned.