Loan Servicing Specialist

CCFBank•Eau Claire, WI

14h

About The Position

We are seeking a friendly, detail-oriented and customer-focused loan servicing specialist to join our team! If you have a passion for finance, expectational organizational skills, and a commitment to excellent service, we encourage you to apply! As a Loan Servicing Specialist, you will prepare and review loan documents ensuring compliance. You will analyze loan data and history for accuracy. The ideal candidate has strong communication skills and is eager to build and maintain strong relationships with internal customers, our colleagues. Previous loan servicing experience is a plus! This job requires an effective communicator. The person in this role must have a persuasive, teaching-oriented mindset and be able to easily communicate the company's policies, programs, and systems. Expect a faster-than-average pace of work for this position. Detailed work is another major focus of the job; these details need to be handled quickly, correctly, and efficiently. This is a position where guidelines, structure, and established policies must be followed fairly closely while working with or for others. Bonus points if you’re community focused and excited about making a positive difference for those around you.

Requirements

Associate’s degree in accounting, finance, economics or related field.
Two (2) years of experience in the financial services industry.
Two (2) years of experience working in loan processing or customer service.
This job requires an effective communicator.
The person in this role must have a persuasive, teaching-oriented mindset and be able to easily communicate the company's policies, programs, and systems.
Expect a faster-than-average pace of work for this position.
Detailed work is another major focus of the job; these details need to be handled quickly, correctly, and efficiently.
This is a position where guidelines, structure, and established policies must be followed fairly closely while working with or for others.

Nice To Haves

Previous loan servicing experience is a plus!
Bonus points if you’re community focused and excited about making a positive difference for those around you.

Responsibilities

Prepares loan documents and reviews all loan documentation ensuring compliance with legal, regulatory agency, and bank policy while protecting bank security interest using information supplied by loan officer.
Research past loan history identifying necessary adjustments to ensure the loan is being serviced appropriately - ensure complete resolution to customer and loan officer requests.
Monitors current insurance on collateral requiring continued tracking under bank policy.
Prepares adverse action, loan modification and extensions along with timely and accurate execution of mortgage satisfactions, lien releases, partial releases, and subordinations along with paid notes and final escrow statements within statutes.
Maintain UCC terminations, continuations and mortgage insurance cancellations.
Assists in the processing of servicing documents and accounting, ensuring transactions are within compliance guidelines. This may include general ledger balancing, data entry, reviewing documents, tracking, filing, and payment research and audit functions.
Processes and ensures correct posting payments and payoff of loan transaction.
Assists in the set-up of automatic payments and payment processing, loan advances, construction draws, the process and setup of participations and any other maintenance on core system.
Assists other departments as needed and other duties as assigned.