Loan Servicing Administrative Support

Orange Bank & Trust Company•Middletown, NY

54d

About The Position

The Loan Support Associate is responsible for all aspects of the loan operations, including routine operational duties relating to commercial loans in compliance with the Bank's policies, procedures and related state and federal laws and regulations. This position will facilitate processing payments, advances, other post-closing duties and other servicing requests.

Requirements

High school diploma or equivalent
Administrative Experience
Knowledge of banking industry regulations as well as internal processes and controls, procedures and workflow specifically in loan operations and commercial closings.
Ability to operate effectively in a team environment as well as be able to work independently.
Ability to meet deadlines and work in a fast-paced environment and demonstrate a proven track record of multi-tasking with a strong sense of urgency.
Must be detail oriented and organized with excellent follow-up, written and verbal skills.
Demonstrate ability to apply required regulatory and policy requirements when making decisions

Nice To Haves

One to three years' experience with loan servicing/minimum of two years in Banking Industry

Responsibilities

Organization of requests via email and participation portal request into one central location
Processing participation payments received via wire and remitting payments to participating banks utilizing daily reports in Director.
Perform timely and accurate processing of routine servicing functions.
Input and updates all loan credits to the Bank's core system with a high level of data quality and consistency.
Provide exceptional service levels to all external and internal service requests including payment processing, pay-downs, and advances.
Facilitate the loan payoff process by reviewing the Paid Notes Audit report. Submitting mortgage sat is fact ions and cancellation of assignment of leases and rents and releasing of other liens (UCC-3, MY-90 I) interfacing with attorneys and title companies and notification to borrower of lien/collateral release and termination of tax monitoring service. Tracking completion of recording using CSC ePrepare.
Monitoring and tracking of insurance, po I-closing follow-up utilizing tracking reports. Documenting effo11s and co1Tespondence made with loan officers, insurance companies and borrowers to minimize risk and losses incurred. Assist in transition of outsourcing insurance portfolio.
Save Escrow Analysis statements in the designated filing location by reviewing daily report in Director.
Demonstrate compliance with banking laws and regulations as defined by the Bank's policies and procedures. Exhibit commitment to training and keeping current with changes in the regulatory environment.
Assume other duties including cross-training, assistance in compiling information for loan audit prcparat ion and projects as assigned.