Loan Services Representative-Baytown, Tx

Community Resource Credit Union • Baytown, TX

1d • Onsite

About The Position

Conducts consumer loan quality and risk reviews; provides staff support to ensure that proper loan information is collected to maintain acceptable credit standards conforming with CRCU loan guidelines and policies; disburses loans, completes loan files and secures CRCU lien on collateral. Assists and processes member service requests. Demonstrates thorough knowledge of the functions within the Loan Central Department. Adheres to Community Resource Credit Union policies, procedures, and to federal and state laws and regulations.

Requirements

• One year to three years of similar or related experience.
• A high school education or GED.
• Good, verbal and written, communication skills.
• Proficient in computer, 10-key calculator and typewriter skills.
• Knowledge about and the ability to quickly research lien registration matters concerning multiple county and state requirements.

Nice To Haves

• Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.

Responsibilities

• Reviews loans to verify the rates/terms, data fields, tracking and records are completed accurately and are compliant with credit union’s loan procedures and policies.
• Reviews all loan documents for completeness and accuracy.
• Processes loan funding by working with member and/or Personal Financial Officer to process third party loan disbursements.
• Prepares and verifies documentation required to record liens on all collateral loans requiring title registration and UCC recording. Responsible to follow up until all liens are perfected on each loan disbursed. Responsible to submit all title transfers to county tax offices.
• Performs other related duties as assigned.
• Responsible to work weekly reports.
• Cross-sells credit union products and services to members.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees