Loan Sales Specialist

OneMain Financial • Ravenna, OH

2d • $18 - $22 • Onsite

About The Position

Loan Sales Specialists at OneMain help customers access affordable financing by listening to their needs and presenting suitable solutions. The role combines customer service, sales, and loan lifecycle management in a competitive, supportive environment. Compensation includes a target base salary of $18.00–$22.00 and additional compensation based on individual and company performance. The position is onsite and follows a Monday–Friday schedule during standard business hours, with some extended weekday hours as needed and occasional Saturday work. OneMain offers professional development and opportunities to advance toward leadership roles.

Requirements

• High school diploma or GED.

Nice To Haves

• Experience in sales, collections, or customer service.

Responsibilities

• Multitask and adapt to changing role demands to provide timely, efficient service.
• Deliver empathetic customer service and achieve individual and branch goals.
• Build and maintain customer relationships throughout the loan process and lifecycle, presenting solutions tailored to customer needs.
• Manage the loan lifecycle, including collections, while complying with applicable laws and regulations.
• Communicate with customers and other departments through phone, email, chat, and in-house systems.
• Demonstrate a goal-oriented attitude and drive to achieve.
• Explain optional insurance products and clearly inform customers about loans, terms, and available options.

Benefits

• Medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurance options.
• 401(k) matching up to 4%.
• Employee Stock Purchase Plan with a 10% share discount.
• Tuition reimbursement.
• Paid time off, including 15 vacation days per year, prorated based on start date.
• Paid sick leave as determined by state or local ordinance, prorated based on start date.
• 11 paid holidays, including 4 floating holidays, prorated based on start date.
• Paid volunteer time: 3 days per year, prorated based on start date.
• Additional compensation based on individual and company performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED