Loan Sales Specialist

OneMain Financial • Garner, NC

2d • Onsite

About The Position

Loan Sales Specialists help customers access financing by listening to their needs, presenting tailored solutions, and guiding them through the loan process and lifecycle. The role operates in a competitive, supportive environment where individual and team results influence success, with professional development and advancement opportunities. Specialists manage loan lifecycles, including collections activities, and explain optional insurance products and loan terms to customers. The position is on site and scheduled Monday through Friday during standard business hours, with some extended weekday hours as needed and possible Saturday work.

Requirements

• High school diploma or GED.

Nice To Haves

• Experience in sales, collections, or customer service.
• Bilingual Spanish.

Responsibilities

• Effectively multitask and adapt to changing role demands to provide timely and efficient service.
• Exceed customer expectations through ease, empathy, and encouragement while achieving individual and branch goals.
• Develop new customer connections and maintain relationships throughout the loan process and lifecycle, presenting solutions tailored to customer needs.
• Manage loan lifecycles, including collections activities, while complying with relevant laws and regulations.
• Engage with customers and other departments using phone, email, chat, and in-house systems.
• Bring an achievement-oriented attitude and internal drive to meet goals.
• Clearly explain optional insurance products, loan terms, and available options to customers.

Benefits

• Medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurance options.
• 401(k) matching up to 4%.
• Employee Stock Purchase Plan with a 10% share discount.
• Tuition reimbursement.
• 15 days of vacation per year, prorated based on start date.
• Paid sick leave as determined by state or local ordinance, prorated based on start date.
• 11 paid holidays, including 4 floating holidays, prorated based on start date.
• 3 days of paid volunteer time per year, prorated based on start date.
• Annual salary plus incentives.
• Training programs and opportunities for career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED