Loan Sales Specialist

OneMain Financial • Massena, NY

2d • $18 - $22 • Onsite

About The Position

Loan Sales Specialists at OneMain listen to customers’ needs and provide access to financing for life’s expenses. The role operates in a competitive, dynamic, and supportive environment, with opportunities for professional development and career advancement. Compensation includes a target base salary of $18.00–$22.00, based on factors such as skills and work experience, plus eligibility for additional compensation based on individual and company performance.

The position is on site and scheduled Monday through Friday during standard business hours, with extended weekday hours as needed and possible Saturday work. Loan Sales Specialists may develop toward leadership roles such as Branch Manager and District Manager through training and advancement opportunities.

Requirements

• High school diploma or GED.

Nice To Haves

• Sales, collections, or customer service experience.

Responsibilities

• Multitask and adapt to changing role demands to provide timely, efficient service.
• Exceed customer expectations through ease, empathy, and encouragement while achieving individual and branch goals.
• Build and maintain customer connections throughout the loan process and life cycle, presenting solutions tailored to customer needs.
• Manage the loan life cycle, including collections activities, while complying with relevant laws and regulations.
• Communicate with customers and other departments through phone, email, chat, and in-house systems.
• Demonstrate a goal-oriented attitude and drive to achieve.
• Clearly explain optional insurance products and inform customers about loans, terms, and available options.

Benefits

• Medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurance options.
• 401(k) matching up to 4%.
• Employee Stock Purchase Plan with a 10% share discount.
• Tuition reimbursement.
• Paid time off, including 15 vacation days per year, prorated based on start date.
• Paid sick leave as determined by state or local ordinance, prorated based on start date.
• 11 paid holidays, including 4 floating holidays, prorated based on start date.
• Paid volunteer time of 3 days per year, prorated based on start date.
• Additional compensation based on individual and company performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED