Loan Sales Specialist

OneMain Financial • Massena, NY

1d • Onsite

About The Position

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Team members work in a competitive atmosphere where individual effort and dedication influence success, with professional development and advancement opportunities in a dynamic, supportive environment. Compensation includes a target base salary of $18.00–$22.00 per hour, based on factors such as skills and work experience, plus additional compensation based on individual and company performance.

This is an on-site role scheduled Monday through Friday during standard business hours. Some extended weekday hours may be needed, and the schedule may include Saturday. OneMain offers training and advancement opportunities, including potential paths to Branch Manager and District Manager roles.

OneMain Financial provides nonprime customers access to credit and offers personal loans, credit cards, and other products. The company operates more than 1,300 community branches across the United States and serves customers in person, by phone, and online. OneMain states its commitment to an inclusive culture, career development, and community impact.

Requirements

• High school diploma or GED.

Nice To Haves

• Sales, collections, or customer service experience.

Responsibilities

• Adapt to changing demands and multitask to provide timely, efficient service.
• Exceed customer expectations through ease, empathy, and encouragement while delivering results related to individual and branch goals.
• Build new customer connections and maintain existing relationships throughout the loan process and lifecycle, presenting solutions tailored to customer needs.
• Manage the loan lifecycle, including collections activities, while complying with relevant laws and regulations.
• Engage with customers and other departments using phone, email, chat, and in-house systems.
• Bring a goal-oriented attitude and internal drive to achieve results.
• Clearly explain optional insurance products and ensure customers understand their loans, terms, and options.

Benefits

• Medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurance options.
• 401(k) matching up to 4%.
• Employee Stock Purchase Plan with a 10% share discount.
• Tuition reimbursement.
• Paid time off, including 15 vacation days per year, prorated based on start date.
• Paid sick leave as determined by state or local ordinance, prorated based on start date.
• 11 paid holidays, including 4 floating holidays, prorated based on start date.
• Paid volunteer time: 3 days per year, prorated based on start date.
• Additional compensation based on individual and company performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED