Loan Sales Specialist

OneMain Financial•Carrollton, GA
•Onsite

About The Position

At OneMain, Loan Sales Specialists help customers access financing for life’s expenses by listening to their needs and providing friendly, fast, and affordable service. The role operates in a competitive environment where individual effort contributes to personal and branch goals. It offers professional development and advancement opportunities, with compensation that recognizes individual achievements and team success. The position is on site and scheduled Monday through Friday during standard business hours. Some extended weekday hours may be needed, and work may include Saturdays.

Requirements

  • High school diploma or GED.

Nice To Haves

  • Sales, collections, or customer service experience.
  • Bilingual in Spanish.

Responsibilities

  • Multitask and adapt to changing role demands to provide timely and efficient service.
  • Exceed customer expectations with ease, empathy, and encouragement while achieving individual and branch goals.
  • Build new customer connections and maintain existing relationships throughout the loan process and lifecycle, offering solutions tailored to customer needs.
  • Manage the loan lifecycle, including collections activities, while complying with applicable laws and regulations.
  • Communicate with customers and other departments through phone, email, chat, and in-house systems.
  • Bring a goal-oriented attitude and internal drive to achieve results.
  • Explain optional insurance products and clearly inform customers about loans, terms, and available options.

Benefits

  • Health and wellbeing options, including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurance.
  • 401(k) matching up to 4%.
  • Employee Stock Purchase Plan with a 10% share discount.
  • Tuition reimbursement.
  • Paid time off, including 15 vacation days per year, prorated based on start date.
  • Paid sick leave as determined by state or local ordinance, prorated based on start date.
  • 11 paid holidays, including 4 floating holidays, prorated based on start date.
  • Paid volunteer time of 3 days per year, prorated based on start date.
  • Annual salary plus incentives.
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