Loan Review Lead

Guidehouse•San Antonio, TX

2d•$80,000 - $133,000•Hybrid

About The Position

The Loan Review Lead will support the U.S. Small Business Administration (SBA) Office of Credit Risk Management (OCRM) by performing detailed reviews of 7(a) and 504 loan files as part of SBA’s lender oversight and risk management activities. The role involves reviewing loan files across origination, servicing, liquidation, and targeted partial review scopes to assess compliance with SBA Loan Program Requirements as defined in 13 CFR Part 120 and applicable SBA Standard Operating Procedures (SOPs). The reviewer will analyze loan documentation, identify compliance issues or deficiencies, and document findings in structured work papers and loan file review reports. The Loan Review Lead will inventory and analyze loan files, extract and evaluate data from SBA data systems and lender-provided documentation, and identify correctable and uncorrectable exceptions. The role includes working directly with SBA Lenders, under SBA direction, to clarify documentation, resolve preliminary deficiencies when possible, and ensure lenders understand identified risks and requirements. Reviewers will prepare clear, well-supported written summaries and draft and final loan file review reports that outline condition, criteria, cause, effect, and corrective action for identified issues. The Loan Review Lead will use a secure, web-based virtual data warehouse and workflow tracking system to manage file reviews, maintain work papers, and support status reporting. The role requires adherence to strict quality, timeliness, documentation, and data security standards, including the protection of Personally Identifiable Information (PII) and confidential business information. Reviewers may support onsite or remote reviews, participate in quality assurance activities, and contribute to weekly, monthly, or ad hoc reporting provided to SBA.

Requirements

U.S. Citizenship and ability to obtain and maintain a federal Public Trust.
Bachelor's Degree and Minimum of five (5) years of recent experience working with SBA 7(a) and/or 504 loans (e.g., as a third-party reviewer, examiner, auditor, underwriter, loan closer, or liquidation specialist); OR nine (9) years of relevant experience in lieu of degree.
Minimum of three (3) years of experience supervising teams and fostering staff professional development.
Demonstrated ability to train new team members on technical matters and delivery expectations.
Demonstrated experience reviewing loan files for compliance, risk, and adherence to regulatory and program requirements.
Working knowledge of SBA Loan Program Requirements, including 13 CFR Parts 103 and 120 and SBA SOPs related to origination, servicing, liquidation, and lender oversight.
Strong analytical skills with the ability to identify, document, and clearly explain loan file deficiencies and risks.
Experience preparing detailed work papers, loan file review reports, and written summaries that support defensible conclusions.
Ability to communicate effectively with SBA personnel and SBA Lenders, including explaining compliance issues and requirements.
Strong attention to detail, organization, and ability to manage multiple file reviews simultaneously while meeting delivery timelines.
Proficiency with document management systems, workflow tracking tools, and standard Microsoft Office applications (Excel, Word, PowerPoint).

Nice To Haves

Direct experience supporting SBA Office of Credit Risk Management (OCRM) oversight activities, including risk-based reviews, examinations, audits, or increased supervision.
Experience performing servicing or liquidation reviews, including eligibility and disbursement testing.
Familiarity with quality assurance reviews, forensic reviews, or reviews related to fraud, waste, and abuse.
Experience working with virtual data warehouses, customer relationship management (CRM) systems, or management workflow systems (MWS).
Experience supporting federal financial regulatory or oversight programs beyond SBA.
Willingness and ability to support limited on-site reviews at SBA headquarters, SBA field offices, or SBA Lender locations, as required.
Ability to review loan files containing documentation in Spanish.

Responsibilities

Perform detailed reviews of 7(a) and 504 loan files for SBA's lender oversight and risk management activities.
Review loan files across origination, servicing, liquidation, and targeted partial review scopes to assess compliance with SBA Loan Program Requirements.
Analyze loan documentation, identify compliance issues or deficiencies, and document findings in structured work papers and loan file review reports.
Inventory and analyze loan files, extract and evaluate data from SBA data systems and lender-provided documentation.
Identify correctable and uncorrectable exceptions.
Work directly with SBA Lenders, under SBA direction, to clarify documentation and resolve preliminary deficiencies.
Ensure lenders understand identified risks and requirements.
Prepare clear, well-supported written summaries and draft and final loan file review reports.
Use a secure, web-based virtual data warehouse and workflow tracking system to manage file reviews, maintain work papers, and support status reporting.
Adhere to strict quality, timeliness, documentation, and data security standards, including the protection of Personally Identifiable Information (PII) and confidential business information.
Support onsite or remote reviews.
Participate in quality assurance activities.
Contribute to weekly, monthly, or ad hoc reporting provided to SBA.

Benefits

Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Parental Leave
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program