Loan Processor

CrossCountry Mortgage, LLCSeattle, WA
Onsite

About The Position

The Loan Processor supports the Johnson Team's Seattle, WA office at CrossCountry Mortgage. The Loan Processor is responsible for providing quality customer service by obtaining necessary documentation to underwrite the loan and ordering third-party documentation by communicating directly with the customer and/or loan officer in a professional and effective manner. The Loan Processor provides proper disclosures when required by applicable local, state, and federal regulations. This position operates within Pacific Standard Time Zone working hours to support the West Coast region.

Requirements

  • High School Diploma or equivalent.
  • 3+ years of experience in residential mortgage processing.
  • Excellent math and analytical skills.
  • Excellent communication skills.
  • Skilled at prioritizing and meeting deadlines.
  • Proficient in Desktop Underwriter (DU), Loan Product Advisor (LP), Microsoft Office, and Windows.
  • Available to work varied hours and overtime, as needed.

Nice To Haves

  • Encompass origination experience, preferred.
  • Knowledge of RESPA regulations and all mortgage and consumer lending regulations, including but not limited to Regulation Z and Regulation B requirements, and loan documents, preferred.

Responsibilities

  • Perform a thorough review and analysis of the borrower’s credit, employment, income, and assets as required by the applicable loan program before submitting to underwriting.
  • Assemble the complete loan package in proper order for underwriting.
  • Verify all required documentation (pre-underwrite) in the file.
  • Complete the required loan checklist.
  • Verify that an application is complete and accurate.
  • Identify any potential issues that may arise in underwriting.
  • Prepare a loan approval summary, Forms 1008 and 1003, and ensure the accuracy of all information printed on those documents.
  • Communicate directly with the Loan Originator, customer, and Underwriter to obtain initial and any missing documentation required to qualify for the loan.
  • Review loans for compliance with all mortgage-related regulations (RESPA, TIL, HMDA, Reg. B, etc.) and prepare required disclosures.
  • Communicate with various companies to obtain Property Survey, Flood Certificate, Title Commitment, and payoff information.
  • Verify that vendor orders are complete, invoices are received, and documentation is included in the applicant’s e‑file.
  • Manage pipeline by completing and submitting reports within allotted turn-around times.
  • Assist in the set-up of loans.
  • Document all communication related to the loan application in the conversation log.
  • Train and help supervise new loan processors and other processing personnel.
  • Assist closing, secondary marketing, and loan servicing to obtain and clear outstanding suspense items from CrossCountry Mortgage, LLC. Investors.

Benefits

  • medical
  • dental
  • vision
  • 401K
  • company-provided short-term disability
  • employee assistance program
  • wellness program

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume

What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

1,001-5,000 employees

© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service