Loan Processor

CrossCountry Mortgage, LLC•Franklin, TN

1d•$26 - $31•Onsite

About The Position

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with over 7,000 employees across more than 700 branches, servicing loans in all 50 states, D.C., and Puerto Rico. The company has been recognized multiple times on the Inc. 5000 list for its rapid growth and has received numerous awards for its exceptional culture, which fosters employee engagement and success. CCM's entrepreneurial spirit empowers employees, offering unwavering support and transparency. This Loan Processor position is based in the Franklin, TN office and is responsible for delivering quality customer service by gathering necessary documentation for loan underwriting and ordering third-party documents through direct communication with customers and Loan Officers. The role also involves providing proper disclosures in compliance with applicable local, state, and federal regulations. This position operates within Eastern Standard Time Zone working hours to support the East Coast region.

Requirements

High School Diploma or equivalent.
Minimum of 5 years’ residential mortgage processing experience.
Experience with Encompass.
Knowledge of DU, LP, Microsoft Office, and Windows.
Excellent math and analytical skills.
Excellent communication skills.
Excellent prioritization and time management skills.

Nice To Haves

Working knowledge of RESPA regulations and general knowledge of all mortgage and consumer lending regulations, including but not limited to Regulation Z and Regulation B requirements, and loan documents.

Responsibilities

Perform a thorough review and analysis of borrower’s credit, employment, income, and assets as required by the loan program before submitting to underwriting.
Assemble the complete loan package in proper order for underwriting.
Verify all required documentation (pre-underwrite) in the file.
Complete the required loan checklist.
Verify that an application is complete and accurate; identify any potential issues that may arise in underwriting.
Prepare a loan approval summary, Forms 1008 and 1003, and ensure the accuracy of all the information printed on the documents; communicate directly with the Loan Originator, customer, and Underwriter to obtain initial and any missing documentation required to qualify for the loan.
Review loans for compliance with all mortgage-related regulations (RESPA, TIL, HMDA, Reg. B, etc.) and prepare required disclosures.
Communicate with various companies to obtain Property Survey, Flood Certificate, Title Commitment, and payoff information.
Verify that vendor orders are complete, invoices are received and in the applicant’s E-file.
Manage pipeline by completing and submitting reports within allotted turn-around times.
Assist set-up of loans.
Document all communication related to the loan application in the conversation log.
Train and assist supervision of new Loan Processors and other processing personnel.
Assist closing, secondary marketing, and loan servicing to obtain and clear outstanding suspense items from CrossCountry Mortgage investors.
Available to work varying hours and overtime if needed.