Loan Processor

Veros Credit, LLCSanta Ana, CA
Hybrid

About The Position

The Loan Processor is responsible for managing the documentation and verification process required to complete consumer loan applications. This role serves as the liaison between borrowers, loan officers, underwriters, and other stakeholders to ensure all required information is collected, complete, and accurate for loan approval and funding.

Requirements

  • High school diploma or equivalent required
  • 1-2 years of loan processing experience (auto, mortgage, personal, or consumer banking).
  • Strong attention to detail and organizational skills.
  • Excellent communication skills, both written and verbal.
  • Demonstrated professionalism, tact, and sensitivity in interpersonal interactions.
  • Ability to multitask in a fast-paced, deadline-driven environment.
  • Proficiency in Microsoft Office applications (Word, Excel, Outlook, etc.)
  • Customer service-oriented with a problem-solving mindset.
  • Typing Skills of 45+ WPM
  • Prolonged periods of sitting and working on a computer, with 2-3 monitors.

Nice To Haves

  • associate’s or bachelor’s degree in business or finance preferred.
  • Experience in the automotive industry is a plus, but we're open to those eager to learn.
  • Bilingual (English/Spanish) is a plus.
  • Knowledge of federal and state lending regulations (e.g., RESPA, TILA, HMDA) preferred.
  • Willingness to work a flexible schedule, including overtime as needed.

Responsibilities

  • Review incoming loan applications for completeness and compliance with internal and regulatory requirements.
  • Gather and verify documentation including credit reports, income calculations, bank statements, more of less required verifications.
  • Communicate with borrowers, dealerships, and internal partners to request missing documentation or clarify information.
  • Coordinate with internal departments (e.g., Underwriting, Compliance, and/or other departments as applicable) to move loans through the pipeline efficiently.
  • Submit complete loan packages for final approval.
  • Ensure all conditions are met prior to closing and funding.
  • Remain up to date on lending regulations and internal policies.
  • Other duties as assigned.

Benefits

  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • Flexible Spending Accounts (FSA)
  • Accident, Hospital, Indemnity Insurance
  • Short Term Disability (STD) and Long-Term Disability (LTD) Insurance
  • Employee Assistance Program (EAP)
  • 401(k) Plan
  • Employee Stock Ownership Plan (ESOP)
  • Tuition Reimbursement
  • Paid Holidays
  • Paid Time Off (PTO)
  • Transportation Reimbursement Benefit (Mass Transit, Carpool, and Plug-In Electric Vehicle)
  • Referral Bonus
  • Quarterly lunches
  • Daily fresh fruit
  • Office Starbucks Coffee/Latte/Espresso Machine
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