Loan Processor I

GESA CREDIT UNION • Richland, WA

10d • $20 - $30 • Onsite

About The Position

The Loan Processor I ensures that approved loan applications are processed, prepared, and funded in a timely manner, meeting all credit union and regulatory requirements. Gesa Credit Union believes in the power of its people, valuing the unique experiences of its team members and their collective compassion and commitment to empowering communities. This role offers meaningful work that impacts the community, opportunities for self-challenge and career growth, and a focus on employee well-being and prosperity.

Requirements

• Minimum of one (1) year of similar or related experience
• Minimum of two (2) years of customer service experience
• High school diploma or equivalent
• Demonstrated ability to communicate with members or dealers about risk-based lending scores, loan documents, rates, loan decisions and credit union policies and procedures.
• Basic knowledge of lending products, services, and processes
• Proficiency in MS Office applications (Word, Excel, and Outlook) and multiple software used to perform duties
• Basic familiarity of a financial institution’s products and services, preferable in a credit union environment
• Comprehensive knowledge of credit union history and its philosophy
• Actively participates in community outreach events
• Selected candidate(s) must be able to pass a pre-employment credit/background check.

Responsibilities

• Review and process all necessary loan documentation for loan completion with extreme accuracy and adherence to compliance expectations
• Perform loan audits/reviews on consumer loans to ensure accuracy, adherence to policies and procedures
• Establish, maintain, and update files, databases, and records for reporting
• Provide member support on completing loan documents
• Fund loans
• Communicate with member(s) via email, phone or in person
• Utilize existing procedures and sound judgement to solve routine or standard problems
• Utilize resources to develop knowledge of policies and procedures
• Ability to work independently with moderate supervision and be a team player
• Ability to multi-task and work with a sense of urgency in a high volume and sometimes stressful work environment
• Attend credit union training sessions, conferences and seminars as approved by Manager to expand professional knowledge
• Work varying shifts as assigned for open hours Monday through Saturday.
• Work at the branch location deemed by the Credit Union to support Credit Union business needs
• Contribute to effective department and Credit Union operations by performing other related duties as assigned

Benefits

• Competitive Pay
• Medical, Dental, Vision, and Life Insurance
• 20 days/year of Paid Time Off
• 10 Paid Holidays
• 401(k) Match
• Incentive Program
• Tuition Assistance
• Student Loan Repayment
• Commuter Benefits
• Paid Time Off to Volunteer in the Community
• Product discounts
• Engaging Work Environment
• Rewards and Recognition Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED