Loan Processor Clerk

BancFirst Corporation•Harrah, OK

3d•Onsite

About The Position

The Loan Processor Clerk is responsible for the preparation of consumer and commercial loan documents, including real estate (TRID). This role ensures compliance with regulations and bank policies and procedures. The clerk will work with loan officers, employees, and third-party vendors to ensure accurate and timely document production. They will also assist customers, loan officers, and employees with various issues via phone and in person, and maintain open communication regarding loan status with the loan department and other required parties. Additional duties include ordering preliminary title policies, UCC searches, Flood Certificates, environmental reports, and other related data, and coordinating with loan officers on any issues. The role also involves assisting in exception processing, including insurance requirements, updated financial statements, credit reports, rent rolls, and other financial information to maintain the servicing file, as well as handling documentation requirements for new loan processing and exceptions on coming due or past due loans. Decision Pro processing, including entering loan information, working the tracking list, and attaching required documents for loan processing using Laser Pro, is also a key responsibility. The clerk will also work/clear loan exceptions and share responsibility for completing all departmental objectives. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements

Experience and knowledge of Loan Compliance Documentation, i.e. HMDA, RESPA, CRA, Flood, FACT, CIP, TIL
Able to perform in a highly sensitive environment, deal with confidential matters and meet deadlines
Knowledge of grammar and punctuation rules
Outstanding listening and communication skills, both written and verbal
Proficient in Microsoft Office and knowledge of, or the ability to quickly learn, banking software applications
Must be detail oriented with good organizational skills
Strong customer service skills
Must demonstrate a business professional image and demeanor at all times
Ability to work effectively as a team member and with customers while maintaining a positive attitude
Must be able to inter-act with other offices/branches and departments, for accurate resolutions to problems and errors
Critical thinking and reasoning skills
Work well under stress and deadlines while managing multiple tasks
Regular attendance and punctuality are an essential function of the job

Nice To Haves

One – two years loan operations/documentation experience preferred, with real estate knowledge a plus
Knowledge of Laser Pro and Decision Pro
General understanding of BancFirst products and services
Bilingual (Spanish) a plus

Responsibilities

Preparation of consumer and commercial loan documents; including real estate (TRID)
Ensure compliance with regulations and bank policies and procedures
Work with loan officers, employees and third-party vendors to ensure all documents are produced accurately and in a timely manner
Assist customers, loan officers, and/or employees with various issues by phone and/or in person
Maintain open communication with members of the loan department as to the status of the loan, and any other required parties, to the loan transaction.
Order preliminary title policy, UCC searches, Flood Certificates, environmental reports, and other related data. Coordinate with loan officer regarding issues with the policy, UCC searches, and other credit related reports.
Assists in exception processing, including Insurance requirements, updated financial statements, credit reports, rent rolls, and other financial information to maintain the servicing file. Documentation requirements for new loan processing and exceptions on coming due or past due.
Decision Pro processing, including enter loan information into Decision PRO, working the tracking list and attaching required documents for loan processing using Laser Pro.
Work/clear loan exceptions
Share responsibility for completion of all departmental objectives