Loan Processor Assistant

CrossCountry Mortgage•Memphis, TN

14h•$15 - $18

About The Position

The Loan Processor Assistant supports the Loan Processor by preparing loan files for review, ordering and tracking required verifications, and monitoring loans throughout the process to help ensure files move efficiently toward closing. This role plays a key part in keeping loan files organized, complete, and advancing through the process.

Requirements

Experience in the mortgage or banking industry, preferred but not required.
Excellent organizational skills and attention to detail.
Excellent communication and follow-up skills.
Skilled in monitoring multiple loan files simultaneously and following up consistently to maintain workflow.
Skilled in working effectively in a dynamic, high‑volume work environment.
Proficient with Microsoft Word and Excel.

Nice To Haves

Experience in the mortgage or banking industry, preferred but not required.

Responsibilities

Set up loan files accurately for Loan Processor review.
Monitor and track loan files as they move through the loan process.
Order and review required verifications, including verification of employment and verification of rent.
Order and review credit supplements as needed.
Order and review title work for each property.
Follow up daily to ensure all verifications and documentation are received in a timely manner.
Request and gather missing documentation from borrowers.
Maintain organized and complete loan files.
Assist the Loan Processor in keeping files moving efficiently through the process.
Support timely and accurate loan closings.

Benefits

CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K.
We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

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