Loan Processing Assistant

Guild Mortgage•WFHMO - Not St Louis or Kansas City, MO

2d•Onsite

About The Position

Guild Mortgage Company, a mortgage banking firm dedicated to serving homeowners and buyers, aims to provide affordable home financing with the best terms and unparalleled professionalism. The Loan Processor Assistant is a key role within the Regional Operations functions, working under direct supervision. This position assists Loan Processors by reviewing files, ordering supporting documents, and performing other tasks to prepare mortgage loans for underwriting and closing, adhering to Guild Mortgage Company and industry guidelines.

Requirements

High School or equivalent required
some related college courses or degree desired
some knowledge of mortgage lending policies, procedures, and regulations.
Well-developed ability to manage multiple tasks/projects and deadlines simultaneously.
Strong verbal and written communication skills.
Effective time and resource management.
Strong interpersonal skills.
Excellent verbal and written communication skills required.
Highly organized and detail-oriented; ability to work in a fast-paced, metrics-driven environment required.
Proficiency in Microsoft Office Suite, Word, Excel, Wiki, collaborative cloud-based programs, and third-party software applications required.
Commitment to company values.
Customer Service - Proactive attention to each person
Integrity - Do and say what's right
Respect - Treat others with dignity
Collaboration - Listen and work together
Learning - Seek knowledge and strive for improvement
Excellence – Deliver the unexpected

Responsibilities

Requests and reviews file documentation, including income/employment verifications, bank statements or verifications of deposit and property valuations; opens escrow and title.
Reviews all documentation received for completeness and ensures appropriate data is entered in the company’s origination system, and that appropriate documentation is uploaded to the company’s paperless file system.
Communicates with loan processor regarding documentation needed to process the loan and maintain effective follow up to ensure receipt of needed documents.
Assists loan processor to gather information to clear underwriting conditions.
Responds to inquiries and follows up with key individuals promptly to resolve problems.
Communicates directly with loan officer, loan processor, closer, title companies and insurance companies to ensure that loans close in a timely manner.
Assists loan processor to help resolve investor stipulations.
Stays up to date on all current, applicable industry standards.
Maintains complete and accurate information within the Loan Processing System while effectively managing a high volume of loans.
Performs other duties as assigned.