Loan Processing Administrator

Truxton • Nashville, TN

22h • Onsite

About The Position

The Loan Processing Administrator supports Truxton’s loan operations team by owning the organization, completeness, and ongoing maintenance of loan files from pre-close due diligence through post-close indexing and trailing-document and insurance tracking. This role ensures loan files are audit-ready, accurately imaged, and properly retained, while also serving as cross-trained backup support to the loan documentation production team during periods of high volume.

Requirements

• Experience in loan operations, credit administration, or loan documentation with hands-on responsibility for documentation accuracy and file completeness.
• Strong organizational discipline and comfort managing exception/trailing item follow-up across multiple stakeholders.
• Confidence working with loan systems (LOS) and imaging/indexing workflows.
• 5+ years of experience in loan operations or credit administration
• Highly proficient with Microsoft Word, Excel, and other financial software.

Nice To Haves

• Experience with Hawthorn River, CSI NuPoint, or CenterDoc is a plus

Responsibilities

• Serving as the point of contact for gathering and verifying all required due diligence items and documentation prior to loan document preparation.
• Ensuring files are complete and properly loaded into the loan origination system (LOS) in order to facilitate the timely production of loan documents.
• Overseeing post-close organization, indexing, and retention of loan documentation, including imaging and management of original collateral documents within the vault.
• Maintaining tracking of loan file and collateral exceptions, ensuring timely receipt and proper filing of trailing items such as recorded documents and final title policies.
• Managing insurance tracking, including maintaining ticklers, monitoring expirations, coordinating with frontline staff, and liaising with agents to ensure accurate and current coverage documentation.
• Reviewing daily loan maintenance reports and validating system changes against supporting documentation to ensure accuracy and audit readiness.
• Cross-training on loan document preparation in Hawthorn River and providing backup loan document production support during high-volume periods.

Benefits

• 401k + company match
• Medical, life, dental, vision insurance
• Paid federal holidays and vacation
• Employee assistance program (EAP)
• Support towards continued learning and industry certifications
• Opportunities for incentive bonuses through new business referral

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level