Loan Operations Specialist

SECURITY BANK • Tulsa, OK

1d • Onsite

About The Position

Assists in efficiently operating the Credit and Loan Operations departments by performing a post-closing review of all loans, renewals, and modification packages. This includes loans made for consumer, business, or real estate purposes. This is considered an evolving job description related to system changes. There is an expectation that this position will troubleshoot all other duties performed in Loan Operations. Follow all Bank policies and procedures. Complete other duties and responsibilities as assigned.

Requirements

• High school diploma or equivalent
• Knowledge of loan and collateral documentation
• Five years of banking experience
• Preferred three years of loan-related experience
• Working knowledge of different commercial financing options
• Must be Bondable
• Excellent Communication and Interpersonal Skills
• Conscientious and Self Motivated
• Able to work independently with minimal supervision or as a team member
• Customer/Client Focused
• Dependable and Punctual
• Able to address problems professionally and collaborate with officers and co-workers to resolve issues
• Flexible within the working environment and able to adapt quickly and positively to challenging situations
• Thorough
• Attendance within policy guidelines is essential.
• Employees must be able to express themselves and exchange accurate information in person, by phone, and/or by email.
• Employee must be able to input, retrieve, and assess information using office computers/equipment.
• Employees will operate a computer, other standard office communication devices, and productivity machinery.
• Must be able to stay stationary for a minimum of 50% of work hours.

Nice To Haves

• Level III should demonstrate leadership and be a resource for less experienced staff.

Responsibilities

• Review loans and modification documentation packages for accuracy and regulatory compliance.
• Determines policy, collateral, and documentation exceptions.
• Note any ongoing exceptions or violations on the document housing software system for exception reporting.
• Perform checkback of loans booked on the previous day.
• Review the core system to ensure that terms correspond with signed documentation and are within the limits of the bank's loan policies.
• Responsible for digitizing paper documents and creating new customer files by scanning and uploading them to electronic databases promptly and accurately.
• Review loan documents and determine appropriate scanning indexes.
• Assist Bank employees with questions regarding loan documentation best practices and bank policy while providing support to enable them to serve the customer.
• Fulfills special requests and answers questions for document retrieval.
• Assist Bank employees with questions or issues concerning the Loan Origination and Management Platform software program.
• Flood policy monitoring.
• Collateral lien filing and recording as assigned.
• Ensures the safekeeping of titles and other possessory collateral.
• Is responsible for accessing and documenting items placed in and retrieved from the bank’s vault.
• Assist with audit of loan covenants, collateral verification, etc.
• Review File Maintenance Reports daily, print the required reports, and organize and distribute them appropriately.
• File original Promissory Notes in the vault and retrieve original notes for loans that have been paid in full.
• Work with the manager to ensure the Processes and Procedures Manual is up-to-date for all assigned duties.
• Become knowledgeable and stay current with relevant government regulations and industry best practices.
• Participate in ongoing education opportunities to maintain competencies and learn about industry trends and developments.
• Troubleshoot all other duties performed in Loan Operations.
• Follow all Bank policies and procedures.
• Complete other duties and responsibilities as assigned.

Benefits

• Security Bank is an equal opportunity employer. This means Security Bank will not discriminate in any employment practices based on sex, age, race, color, mental or physical disability, national origin, religion, sexual orientation, marital or veteran status, or other legally protected status. All employees are responsible for adhering to this policy and making all efforts to further its implementation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED