LOAN OPERATIONS SPECIALIST/POST APPROVAL

JD Bank•Lafayette, LA

1d•Onsite

About The Position

Assist lenders and loan associates by performing a variety of duties to ensure accurate loan documents in a timely manner. Other responsibilities include special projects as assigned by management to develop procedures and processes including implementation, if required. Loan Operations Specialist performs most complex duties, assists with special projects as assigned by Manager, assists Management in procedure writing and determining department processes to minimize risk and maximize efficiency for the Bank.

Requirements

College degree in accounting, finance, or business. In lieu of a college degree, five years of loan documentation experience.
Must be trained in Microsoft Office (Word, Excel, and Outlook) or equivalent processing systems.
At least one year of experience in loan accounting systems and processes.
General knowledge of various loan documents.
General knowledge of Credit Life Insurance.
General knowledge of bank accounting (credits/debits).
Strong problem-solving skills.
General knowledge of the functionality of Participation loans.
Flood regulations/compliance.
General knowledge of entity, collateral, and various loan documents.
HMDA regulations/compliance.
General knowledge of E-Oscar; system that facilitates credit history dispute processing.
Familiarity with Metro2 requirements.

Nice To Haves

Experience in operating a personal computer.
Trained in operating general office machines.
Knowledge of documents related to the lending area of the bank.
Must possess excellent communication (both written and verbal) and organizational skills.
Ability to organize and prioritize work without direction from supervisor.
Ability to handle high pressure and high volume of work.
Ability to multi-task and handle multiple tasks, shifting priorities as required.
Exceptional customer service skills.

Responsibilities

Review completed loan documents for compliance and documentation accuracy via multiple loan origination systems.
Comprehension of various loan documents.
Book/process all Consumer and Commercial loan requests to the core system in a timely manner to meet SLA requirements.
Reconcile loan disbursements/fees.
Review the Quality Control report and make necessary corrections to loans post booking.
Review system generated reports with loan documents to verify the accuracy of new loans boarded to the bank’s core system.
Abide by the Quality Control procedures to ensure accuracy, compliance, and adherence to the standards in loan documentation and customer data.
Perform various loan maintenance via Help Desk to maintain correct system functionality.
Preform Charge-Off and Non-Accrual processing.
Adhere to designated SLA deadlines and complete tasks in a proactive and timely manner.
Complete the daily Loan Non-Post/Non-Activated Reports.
Reconcile various general ledger and demand deposit accounts including but not limited to undisbursed Loans in Process (ULIP), Loans Work in Progress (WIP), Cash Items, Bill Pay, Bill Matrix, Credit Life Insurance, etc.
Utilize core system reports to research outages.
Process transactions and generating notifications for Participation and Specialty Loans.
Review various forms of Promissory Notes, Participation Agreements, and other necessary documentation prior to and after closing.
Maintain insurance policy records by collecting proof of insurance, processing insurance payments, and managing compliance.
Oversee all escrow accounts to ensure insurance and taxes are current.
Processing of Force Placed Insurance – TEJ.
Conduct an accurate and timely review of credit and collateral loan packages prior to and post loan funding to assist in the location and correction of any documentation exceptions or regulatory violations.
Processing exceptions (Document, Policy, Financial).
Enter, verify, and update the appropriate information on the bank’s HMDA LAR tracking software on all HMDA applicable applications.
Be involved in the re-occurring HMDA file review.
Maintain current knowledge of compliance and regulatory changes.
Assist with creating or modifying users and loan products as required in vendor provided software.
Assist with, or conduct, end user training for vendor provided software.
Monitor open or un-resolved technical support issues with vendors to keep management current on any issues.
Adherence to and support of all compliance and BSA/AML rules and regulations related to this job function.
Answer phone calls.
Provide an exceptional level of service to branch personnel, bank vendors, and bank customers.
Provide support and back-up assistance for additional areas in the Loan Operations Department.
Cross training in additional areas in the Loan Operations Department.
Assist in completion of “Special Projects”