Loan Operations Specialist I

Legence Bank•Eldorado, IL

4h•Onsite

About The Position

The Loan Operations Specialist is responsible for supporting the daily functions of the Loan Operations Department by accurately processing, scanning, and maintaining documentation for commercial loans and limited consumer loans. This position ensures the accuracy, organization, and completeness of loan files, while maintaining compliance with internal policies and regulatory requirements. The role involves document management and scanning, including indexing new commercial loan documentation, Change in Terms agreements, and exception items. It also covers loan setup and maintenance, such as creating shadow loans and processing paid-out loans. Additionally, the specialist will handle exception tracking and reporting, monitoring 'In Review' items and generating weekly exception reports. General mail and administrative support for the department and loan officers are also part of the duties.

Requirements

High school diploma or equivalent required
Prior experience in loan operations, document management, or a financial institution environment required
Strong attention to detail, organization, and accuracy
Ability to manage multiple priorities and meet deadlines
Proficiency in Microsoft Office applications and familiarity with imaging and loan processing systems
Excellent communication and teamwork skills

Nice To Haves

Associate degree or equivalent experience in banking, finance, or business preferred

Responsibilities

Scan and index new commercial loan documentation into the imaging system.
Scan new Change in Terms agreements, miscellaneous loan documents, and exception items for recordkeeping and compliance.
Maintain proper document labeling and filing standards to ensure easy retrieval and audit readiness.
Perform miscellaneous paper filing as needed.
Create and maintain shadow loans for tracking and reconciliation purposes.
Process paid-out loans, including preparing and verifying satisfaction and release documentation.
Review and update loan information in the core system to ensure accuracy and completeness.
Monitor “In Review” items within the loan platform and follow up to ensure timely resolution.
Generate and distribute weekly exception reports to loan officers for missing or outstanding documentation.
Prepare exception reports to support the satisfaction and clearing of required items.
Process incoming and outgoing mail related to loan operations.
Handle general administrative tasks within the department as assigned.
Provide support to loan officers and other departments as needed to ensure smooth operational flow.