Loan Operations Manager
Security Bank of Kansas City•Kansas City, KS
•Onsite
About The Position
Under the direction of the Loan Administration Manager, the VP/Loan Operations Manager manages the staff of the Loan Operations team which provides all core system input, new loans, renew loans, collateral tracking, escrow administration, construction loan draw processing, and various loan file maintenance.
Requirements
- Strong verbal communication skills as evidenced by the ability to interact over the telephone with customers and co-workers.
- Demonstrated ability to use tact, diplomacy, and present a professional appearance when dealing with customers and co-workers.
- Ability to manage multiple tasks simultaneously in a fast-paced environment and assist at other locations as called for.
- Analytical (statistical), organizational, time management, and problem-solving ability.
- Strong written communication skills.
- Strong proof reading and editing skills.
- Good knowledge of computer systems utilized to process transactions.
- A minimum of 5 years of loan operations experience with a strong understanding of commercial, CRE, construction, consumer, and residential loan operations.
- A minimum of 3 years supervisory or management experience.
Nice To Haves
- Experience in financial institution with assets greater than $1 billion.
- Experience with Jack Henry Silverlake and related loan systems.
- Experience with loan workflows
Responsibilities
- Management of the day-to-day operations of the department
- Supervision and development of Loan Operations employees
- Distributes workflow to staff.
- Train and direct department staff to ensure appropriate training needs are met.
- Recommending, formulating, and implementing Loan Operations procedures.
- Maintains knowledge and understanding of the Bank's Loan Policy and Loan Administration Procedures.
- Prioritize workflow accordingly.
- Conduct performance evaluations and establish development plans.
- Foster a culture of accountability, teamwork, customer service, and continuous improvement.
- Performs other duties as assigned.
Benefits
- 11 paid holidays
- rewarding and challenging growth opportunities
- generous paid time off
- discounted banking services
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
