Loan Operations Administrator II - Commercial Real Estate

Western Alliance Bank • Phoenix, AZ

4h • Onsite

About The Position

The Loan Administrator II – Commercial Real Estate (CRE) is responsible for independently managing a pipeline of commercial real estate loan transactions, including originations, renewals, modifications, and extensions. This role focuses on executing timely, accurate closings while ensuring compliance with internal policies and regulatory requirements. The position requires strong organizational and analytical skills, with the ability to manage complex transactions and maintain a high level of client service.

Requirements

• High school diploma or equivalent required; higher education preferred
• 3+ years of CRE loan closing experience
• Strong understanding of real estate lending and documentation requirements
• Familiarity with regulatory requirements (Flood, KYC, AML)
• Strong attention to detail and organizational skills
• Ability to manage multiple transactions simultaneously with accuracy

Responsibilities

• Manage an assigned pipeline of CRE loan transactions with varying complexity
• Review loan approvals to determine required due diligence, documentation, and closing structure
• Coordinate directly with borrowers and internal stakeholders to obtain and validate required information
• Partner with legal counsel, title companies, and escrow agents to prepare and finalize loan documentation
• Review title commitments, surveys, and related due diligence to ensure proper collateral positioning
• Identify and resolve issues impacting closing timelines, including title exceptions and documentation gaps
• Ensure compliance with regulatory requirements, including Flood, KYC, and AML standards
• Maintain complete and accurate loan files that are audit-ready
• Validate documentation to ensure alignment with approved credit terms
• Coordinate loan closings and ensure all financial components are accurately reconciled
• Support loan funding, including disbursement processing and closing logistics
• Track and clear post-closing conditions and trailing documentation
• Partner with Loan Servicing to address borrower needs and ensure smooth transition
• Collaborate with team members and leadership to support production goals
• Participate in training and development initiatives
• Contribute to process improvements and operational consistency

Benefits

• Competitive salaries
• Ownership stake in the company
• Medical and dental insurance
• Time off
• 401k matching program
• Tuition assistance program
• Employee volunteer program
• Wellness program
• Opportunity to bolster business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED