Loan Opener

CrossCountry Mortgage, LLCScottsdale, AZ

About The Position

The Loan Opener is responsible for ordering additional documentation from third parties as needed on all loan files prior to handing the loan over to the loan processor. The Loan Opener works directly with loan officers, loan officer assistants, and processors.

Requirements

  • High school diploma or equivalent.
  • A minimum of 1 year of mortgage experience.
  • Excellent communication skills.
  • Proficient in standardized software applications, including Microsoft Office Suite (i.e., Word, Excel, PowerPoint and Outlook).

Nice To Haves

  • Encompass experience, preferred.
  • Experience collecting and analyzing borrower income and negotiating.

Responsibilities

  • Confirm all information in the loan file is accurate and complies with both compliance and company policy.
  • Request services and verifications.
  • Request updated Homeowner’s Insurance Policies from insurance agent.
  • Order title reports, appraisals, tax transcripts from IRS, etc.
  • Verify rental payments, deposited funds, mortgage payment history from current lender, and 2-year work history from employers.
  • Order subordination agreements if borrower has two mortgages and only one is being paid off.
  • Order condominium documentation.

Benefits

  • medical
  • dental
  • vision
  • 401K
  • company-provided short-term disability
  • employee assistance program
  • wellness program
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