Loan Officer

Pearl Hawaii Federal Credit Union•Waipahu, HI

2d•$21 - $30•Hybrid

About The Position

Provides end to end lending assistance to ensure that members’ lending and financial services needs exceed expectations. Engages members and non-members on our web site, online loan applications, through web chats, texts, e-mails, phone calls, video conferencing, in person, and other channels for lending and financial services opportunities.

Requirements

Ability to learn and apply learned skills.
Ability to work with all types of people.
Ability to use a computer key board.
Ability to type 40 WPM.
Ability to operate a 10 key calculator.
Knowledge of basic math skills.
Ability to work cooperatively with members, co-workers and management.
Must be bondable.
High school graduate or GED equivalent required
One year of work experience as a Loan Officer (or comparable position); OR Three consecutive years or more of satisfactory employment at Pearl Hawaii FCU.
Must be willing to attend/participate in any training necessary to learn/update skills or knowledge required for the position.

Nice To Haves

One year of experience in the field of consumer credit preferred.

Responsibilities

Provides assistance to members on our digital channels and in person to maximize sales opportunities in lending and deposit products while maintaining a high level of customer service.
Utilizes web chats, video conferencing tools, texts, e-mails, and phone calls to interview and obtain information from loan applicants for all types of loans offered.
Originates all types of loans offered on the Loan Origination System.
Analyzes creditworthiness by reviewing and verifying credit data to calculate member’s capacity to repay the loan.
Ensures that all loan applications are completed in accordance with applicable federal and state laws and regulations.
Prepares loan documents and disbursement of loan proceeds.
Cross sells for opportunities in loans and other products offered by the credit union.
Provides other assistance on our digital channels as needed to ensure that all financial service needs are met ranging from online account opening to deposit products.
Must be sales and customer service driven in order to attain sales and customer service goals established by the credit union.
May require travel to various branch locations for appointment needs.
Must possess excellent communication skills to deliver exceptional customer service both verbally and in writing.
Conducts every aspect of this position, involving interpersonal relations, in line with the concept that all personnel, staff, shareholders and visitors are afforded full and equal treatment in all matters without regard to race, creed, color, sex, sexual orientation, age, national origin, lawful political affiliation, physical handicap or marital status.
Periodically serves on various credit union committees (i.e. Safety, Social Events, etc.)
Performs such other duties and responsibilities as may be prescribed by the VP of Loans, or the President/CEO.
Pursues a program of self-development and utilizing such training and education as may be required by the credit union in connection with this position or for career development.
Ensures a secure, neat, clean and safe work area.