Loan Officer - Scott AFB, IL

Veterans United Home Loans

17d•$13 - $20

About The Position

As a Loan Officer at Veterans United, you enhance the lives of your borrowers by delivering unprecedented customer service. Your day will largely be filled with working with borrowers to determine their homebuying needs and working with the rest of the loan team to provide a smooth loan experience to your customers. At VU, we don’t require a specific degree or experience. We have found that individuals from various backgrounds can be successful in our roles. Some of our most successful employees came from these backgrounds: Fitness/Sports: Coaches, Trainers, Former Athletes, Team Players! Sales: Retail, Auto, Phone, Sales Support, Brand Representatives Hospitality: Servers, Event Services Education: Teachers, Higher Education, Admissions Public Service: City Employees, Government Work, Law Enforcement, First Responders

Requirements

You are passionate about helping Veterans.
You enjoy building rapport and relationships with many different types of individuals and groups.
You take initiative and have a competitive drive.
You are known for being self-motivated.
You learn quickly and thoroughly while continually adapting to changing conditions.
You are results oriented and have a sense of urgency.
You have excellent written and interpersonal communication skills.

Responsibilities

Communicate loan status regularly with clients, responding promptly to inquiries and concerns via email and phone.
Analyze borrowers’ information to determine feasibility of pre-approving and obtaining a loan.
Manage internal efforts to ensure a timely process and resolve application issues.
Interview borrowers and obtain and/or verify information and documentation.
Manage social media presence.
Educate borrowers on loan process and product/service alternatives.
Remain knowledgeable on company and industry guidelines and processes.
Analyze and manage numbers to increase and ensure efficiencies and meet company goals.