Loan Officer

EAST TEXAS PROFESSIONAL CREDIT UNION•Longview, TX

11d•Onsite

About The Position

Responsible for receiving, reviewing, and processing applications for consumer, home improvement, second mortgage, home equity, credit card, and overdraft account loans. Meets with applicants to explain credit policies and to obtain additional loan information and documentation. Assembles and evaluates loan applications and approves those that meet initial lending criteria and are within approved lending limits. Presents loan requests above lending limit for approval as per loan. Ensures that members and prospective members are promptly and professionally served. Provides general Credit Union information and cross-sells services.

Requirements

High school graduate with required loan training and certification.
Knowledge of Credit Union loan services, policies, and procedures.
Understanding of related legal and regulatory standards, and required loan documentation.
Knowledge of consumer and residential lending practices.
Previous lending experience or experience with full-service financial institution helpful.
Minimum one year related experience.
Excellent interviewing, communication, and public relations skills.
Professional appearance and attitude.
Strong analytical and financial skills.
Ability to operate related computer applications, and other business equipment including calculators, typewriter, printer, telephone, and notary stamp.
Good typing skills.

Responsibilities

Assumes responsibility for effectively receiving, reviewing, and processing loan applications.
Interviews, takes applications, gathers information, and processes preliminary documentation on loan requests.
Evaluates and verifies loan applications and credit criteria. Computes debt ratios. Verifies employment and income. Determines value of collateral. Approves loans within limits of authority and notifies applicants of loan decisions. Requests additional information if required.
Coordinates and processes closings. Ensures that each loan is promptly and properly prepared, documented, processed, approved, and disbursed.
Calculates terms, finance charges, and insurance on loans for proper disclosure on promissory notes.
Assists in servicing loans by processing such items as payoff, refinances, problem loan workout arrangements, address changes, payment extensions, collateral releases, and payment due date changes.
Assumes responsibility for filing vehicle titles and prompt follow-up on titles still pending. Verifies car insurance coverage. Makes car appraisals.
Sells credit life, disability, and mortgage insurance.
Performs duties of area personnel as required.
Ensures that lending operations are conducted in accordance with established Credit Union policies and are legally compliant. Ensures that loan requests are properly documented.
Assumes responsibility for establishing and maintaining effective and professional business relationships with members.
Resolves members' requests and questions promptly and courteously. Provides blue book values and answers questions regarding government loans and real estate policies.
Helps members balance their checking accounts.
Keeps members properly informed of Credit Union loan policies and services.
Ensures that the Credit Union's quality and professional reputation is projected and maintained.
Counsels members regarding money management and financial matters.
Assumes responsibility for establishing and maintaining effective coordination and communication with area personnel and with management.
Assists area personnel as needed. Assists other Loan Officers.
Assists in training and cross-training loan support personnel.
Completes reports and records promptly and accurately. Types loans and all supporting documents as required.
Attends meetings as required.
Keeps Management informed of area activities and of any significant problems.
Assumes responsibility for related duties as required or assigned.
Actively and professionally cross-sells Credit Union services.
Stays informed regarding local and national economic conditions and legal and regulatory changes.
Ensures proper maintenance, cleanliness, and security of work area, desks, equipment, etc.