Loan Officer, Retail Center, Specialty Products

Carrington Mortgage • Chandler, AZ

34d • Onsite

About The Position

Our Loan Officer, Retail Center, Specialty Products is responsible for selling Non-QM and other mortgages and adhering to company guidelines. Advise customers regarding their options for obtaining a new mortgage. Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates. The base pay is $23.08 /hr. plus monthly incentive.

Requirements

• High school diploma or equivalent work experience required
• Two (2) or more years’ experience in mortgage lending preferred with some experience specifically in the Non-QM products
• Must have a current Mortgage Loan Originator License through NMLS
• Safe Act/MLO certification required

Responsibilities

• Prospect for new business by making outbound calls to company-sourced leads, take inbound calls from mail solicitation campaigns, call transfers from Customer Service Representative agents, and inbound inquiry customer calls.
• Identify self-sourced customers from network of realtors and other professionals.
• Adhere to all phone disclosure requirements when speaking to customers.
• Manage the loan process according to current legal and company guidelines and applicable federal, state, and local regulations.
• Follow up with prospects regarding documents that were submitted for review, analyze credit reports, income documents, and conduct further research as required.
• Explain various loan products to customers.
• Provide a high level of customer service to every customer during the loan process.
• Ensure loans are in compliance with Carrington guidelines, applicable state and federal regulations, and investor requirements.
• Partner with operations staff to ensure expedient process of file flow.
• Perform other duties as assigned

Benefits

• Comprehensive healthcare plans for you and your family.
• Discretionary 401(k) match of 50% of the first 4% of pay contributed.
• Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
• Customized training programs to help you advance your career.
• Employee referral bonuses
• Educational Reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED