Loan Officer - Reverse Mortgage Coach

Guild Mortgage•Greenwood Village, CO

1d•Hybrid

About The Position

This role involves originating self-sourced reverse mortgages and other mortgages, closing at least two loans per quarter. The Loan Officer will be responsible for obtaining accurate application documents, collecting supporting documentation, and ensuring executed disclosures are within regulatory timeframes. Key responsibilities include analyzing credit reports and financial scenarios to determine appropriate loan products, pricing profitable loans, communicating fees to the operations team, and submitting complete loan packages for processing. The role also requires reviewing closing documents, participating in closings when necessary, and resolving file issues throughout the production and underwriting process. Administrative support in preparing loan applications and documentation for processing is also expected. Additionally, the Loan Officer will visit assigned branches monthly, provide mentorship to other Loan Officers originating reverse mortgages, coordinate marketing materials, manage client and referral partner databases, and answer customer inquiries regarding rates, products, and loan application status. The position may require performing other reasonable duties as assigned by Guild Mortgage Company or the Managing Loan Officer.

Requirements

High school diploma or equivalent required.
At least two years of experience in Reverse Mortgage lending or related field.
Active NMLS License.
Able and willing to meet customers outside the branch.
Able and willing to visit assigned branches once per month.
Ability to manage multiple priorities; strong detail orientation and highly organized.
Works with a strong sense of urgency and responsiveness.
Passion for delivering excellence in customer service.
Demonstrated patience and professionalism when interacting with both internal and external customers.
Proficiency with data entry, PDF software programs, Microsoft Word, and Excel required.
Strong verbal and written communication skills.

Responsibilities

Originate self-sourced reverse mortgages and other mortgages.
Close at least two (2) loans a quarter.
Obtain accurate and thorough 1009 and other application documents.
Collect supporting documentation from borrower.
Obtain executed disclosures within regulations time frame.
Analyze credit report and financial scenario, determining appropriate loan product(s).
Determine (price) a profitable loan and communicate fees to ops team.
Submit a complete loan package to processing.
Review Closing Docs and participate in the closing when necessary.
Resolve file problems, bottlenecks and qualifying issues throughout production and underwriting process.
Provide administrative support in the collection and preparation of submitting loan application with supporting documentation to processing.
Visit assigned branches in person at least once per month.
Provide Mentor services for assigned branch Loan Offices originating reverse mortgages.
Coordinate, create, track and distribute marketing materials.
Manage client and referral partner databases.
Answer customer inquiries involving rates, products and loan application status to ensure quality customer service.
Perform any other reasonable duties required by Guild Mortgage Company or Managing Loan Officer.