Home Loan Center - Loan officer or Sr. Loan Officer

Numerica Credit Union•Spokane Valley, WA

8m•Onsite

About The Position

This position is responsible for proactively soliciting new residential mortgage loans that meet established loan quality and production goals. It involves identifying, developing, and maintaining a network of outside business relationships (Realtors, Builders, Financial planners) for referrals, and ensuring exceptional member service by maintaining thorough knowledge of lending programs, policies, procedures, and regulatory requirements. The role also actively works with branch locations to generate and manage residential mortgage loan opportunities through internal referrals. Key responsibilities include pre-qualifying applicants, identifying the proper loan program, keeping parties informed of application status, processing loan requests, originating and structuring loans, obtaining and validating documents, and reviewing Automated Underwriting system conditions to ensure loan eligibility and underwriting guidelines are met.

Requirements

Two or more years of experience in mortgage sales, and/or training in a financial institution, mortgage company etc., or equivalent combination of education and experience (for Loan Officer).
Five or more years of experience in mortgage sales, and/or training in a financial institution, mortgage company etc., or equivalent combination of education and experience (for Sr. Loan Officer).
Eligible to be registered as a loan originator with the appropriate state or federal agency.
Active NMLS License required.
Ability to read and interpret documents such as credit bureau reports, dept to income ratio reports, appraisals, tax returns and policy and procedure manuals.
Ability to read and write routine reports and correspondence.
Ability to speak effectively with borrowers, Realtors and other employees of the credit union.
A significant level of leadership trust and diplomacy is required, in addition to normal courtesy and tact.
Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature.
Work will involve motivating or influencing others.
Outside contacts become important and fostering sound relationships with other entities, companies and/or individuals, become necessary.
Ability to perform under pressure in a team environment.
Ability to work independently with very limited supervision, and as a team member.
Discretion in decision making and sound judgment in problem solving.
Solid time management skills with ability to organize, prioritize, and perform multiple tasks simultaneously.
Ability to adapt to change within working responsibilities, be it internal, market or regulatory driven.
Ability to lift up to 25lbs.

Nice To Haves

Ability to self-source and close $1,000,000 in volume per month or more, with 50% being purchase money loans.
Ability to solve practical problems and deal with a variety of concrete variables and situations.
Ability to interpret a variety of instructions furnished in written form, including but not limited to: Loan Policy and Procedure Manuals, Regulation Z, The Fair Credit Reporting Act, and Mortgage Lending regulation.
Professional in appearance and attitude.
Utilizes interpersonal skills effectively in a team environment.

Responsibilities

Responsible for meeting individual and department mortgage loan production goals supporting overall Credit Union goals.
Provide guidance and information relevant to the risks and benefits of each mortgage lending program the applicant is qualified for; effectively explain and communicate the terms of each product, and ensure all necessary documents are signed by the borrower.
Analyze detailed financial and credit data, matching the applicant’s needs with an appropriate loan program.
Gather all initial documentation required based upon the applicant’s selected loan program and all disclosure requirements.
Understand and effectively apply mortgage lending policies and procedures to all mortgage lending situations. Provide valuable input to Loan Procedures manuals, including updates, revisions, and the creation of new policies and procedures.
Maintains knowledge and adheres to all BSA regulations and compliance standards on internal and external policies.
Have a thorough knowledge of conventional, FHA, VA and special home loan programs.
Be familiar with all regulations governing credit union lending, with particular emphasis on rules and regulations governing real property lending on home loans and secondary emphasis on home equity loans.
Have a thorough understanding of home loan computer system including mortgage underwriting, processing and tracking programs, and NCU's home loan website.
Develop mortgage loan business: call on home builders, realtors and others outside the Credit Union to highlights NCU home loan programs and generates applications for home loans.
Partners with NCU branch employees by providing education, guidance, and ongoing assistance on mortgage loan products and programs to facilitate the generation of home loan applications.
Assist HLC staff with applications they are working on for home loans. Work with staff in analyzing and solving situations that may arise in the home loan application and loan process and provide support to staff on complex loans and escalating issues.
Provides effective service by interviewing and qualifying applicants’ home loans. Determines applicant needs and discuss loan options. Assists applicants in completing the loan application package.
Submit complete and accurate applications into the computerized loan application/processing system, providing individuals with all required disclosures and obtaining all necessary support documents, including appropriate up front fees.
Negotiate terms and conditions of loans with members in accordance with credit union policies and procedures.
Process the approved and rejected files by communicating oral and underwriting decisions and conditions to the members and realtors on property and loan.
Review and analyze all documentation received and determine acceptability.
Cross-sell borrowers on benefits of utilizing other credit union services.
Effectively incorporates concepts of CARES Principles in daily behaviors and interactions: Connect, Ask, Resolve, Elevate, Strengthen.