Loan Officer Assistant

Newrez LLC•Columbia, MD

1d•$15,080 - $60,000•Onsite

About The Position

The Loan Officer Assistant position allows someone with the desire to get into the mortgage business an opportunity to do so without any prior experience. They are responsible for supporting a sales team to ensure we retain as many purchase customers as possible. Support comes from assisting in the day to day front end process including communicating with customers, collect documents, analyzing documents and submitting files to our operations team. The position is designed to be a 10-12 month program with the end goal of obtaining their loan officer license by passing SAFE and then being promoted to a producing loan officer.

Requirements

Two-year college degree or equivalent preferred.
Must qualify for and obtain state licensure in the states where the company does business.
Sales and customer service experience a plus.
Ability to quickly connect with people in an outgoing, friendly manner.
Strong sense of responsibility for completing work quickly and accurately.
Ability to handle faster-than-average pace of activities.
Detail-orientation with efficient focus on work activities.
Careful decision-making skill with ability to avoid mistakes.
Excellent oral, written, listening, and organizational skills.
Basic computer and MS Office skills.
Must have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator.

Responsibilities

Work independently in a fast-paced environment with high volume of loan files
Contact pre-qualified customers to obtain documents needed for pre-approval
Analyze income and asset documentation to issue a pre-approval
Once customer is under contract work with them to complete e-sign and collect any additional documents needed to submit a full file to our operations team.
Work with our operations team on troubleshooting anything missing or information needed for underwriting.
Provide consumers with a superior level of customer service.
Stay informed of developing trends in the mortgage industry.
Attend/assist with scheduled meetings, training sessions and courses.
Maintain compliance with all industry-specific federal and state licensed activity requirements and company’s Code of Conduct.
Performs additional projects and duties as assigned by management.