Loan Officer Assistant

Mortgage Investors Group • Lenoir City, TN

46d • Onsite

About The Position

Responsible for managing communications and providing administrative support to Loan Officers and Branch Manager in a fast-paced environment. After 6 months, we will review performance to explore the opportunity for a mentoring position to learn the origination side of the business.

Requirements

• High School diploma or equivalent required
• Proficiency in Microsoft Office (particularly Excel & Word) and all Windows applications and the ability to learn and work with various Mortgage computerized applications
• Excellent interpersonal, oral and written communication skills (including spelling/grammar skills), strong organizational skills, follow-up skills, problem-solving and analytical skills
• Must be detail, task and goal oriented
• Ability to relate and communicate in a professional, personable manner with all levels of management, internal and external contacts
• Ability to prioritize and perform constantly changing multiple tasks in a very fast paced team environment
• Excellent work ethic with the ability to work independently with little or no supervision, self-discipline, self-motivation and self-reliance a plus
• Excellent attendance history
• 1-2 years administrative support experience

Nice To Haves

• College degree preferred
• 1 year Mortgage Industry experience preferred
• Must be willing to take classes and testing to qualify for Federal / State Loan Officer License within first 6 months of employment

Responsibilities

• Develop all LO correspondence, including but not limited to: Manage birthday card database, Contact FSBO’s with mailings to contact, Develop all Flyers (i.e. listing and marketing), Order postcards for all appraisals, Mail intro letters to all pre-quals, Mail thank you letters to all realtors for referrals
• Manage monthly or quarterly newsletter for Los (including set up, mailings, and issuing deadlines for material)
• Distribute Loan Status reports weekly to realtors
• Email weekly rate sheet to realtor database
• Call online applicants to obtain all info not provided
• Call to report weekly loan status to customers
• Follow up with previous pre-quals to maintain contact with customers who have not closed
• Thank you letters for business for newly closed clients
• Update and maintain closed loan database monthly
• Attend weekly team meeting and bi-weekly LO meetings
• Lock in loans while LO’s are in field
• Order appraisal and title and stack files in submission order on all new files before handing to processor (LO to review before hand off to processor)
• Manage mortgage returns and top of minds
• Track UTCs, closings, and lock expirations to meet deadlines
• Running Credit Reports
• Taking loan applications/Prequals
• Inputting loan data from start to finish into E3
• Running loans through various systems
• Loan file submission to underwriting
• Other duties as assigned

Benefits

• New hires must complete the following training courses: BSM/AML: The Basics Marketing Compliance Annual Consumer Complaint Attestation
• Existing employees must complete the following training courses: BSA and AML: Essentials Annual Sexual Harassment Training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED