Loan Officer Assistant (Licensed)

Lower

19h•Remote

About The Position

Lower is a top 25 tech-driven retail mortgage lender dedicated to helping more people achieve homeownership and build wealth through real estate. We combine innovative technology with a personalized, local lending approach, giving our branches and loan originators the tools, speed, and support to deliver an exceptional experience for borrowers and referral partners. Our focus is on simplifying the mortgage process, driving growth for our branches, and setting the standard for service in the retail mortgage industry. We are seeking a highly experienced Licensed Loan Officer Assistant (LOA) to support a top-producing Mortgage Loan Originator. This role is ideal for a detail-oriented, proactive professional who thrives in a fast-paced, high-volume environment and has deep knowledge across multiple loan products. The ideal candidate will act as a true partner to the originator—managing files from application through closing, ensuring exceptional borrower experience, and helping drive consistent, scalable production.

Requirements

Active NMLS license (Texas required)
Minimum of 3 years’ experience as a Loan Officer Assistant or Loan Officer
Significant hands-on experience with: Conventional FHA VA Non-QM loan products
Strong understanding of underwriting guidelines and loan structuring
Proven ability to manage a high-volume pipeline with precision and urgency
Exceptional communication and organizational skills
High level of professionalism, accountability, and discretion

Nice To Haves

Experience supporting a top-producing or high-volume originator
Non-QM expertise beyond bank statement loans (DSCR, asset-based, etc.)
Tech-savvy with Encompass experience
Self-starter mindset with the ability to anticipate needs and take ownership

Responsibilities

Serve as the primary operational support for a high-producing Loan Originator
Take complete loan applications and manage files from initial disclosure through closing
Analyze borrower documentation (income, assets, credit, guidelines) for accuracy and completeness
Structure and package loans across Conventional, FHA, VA, and Non-QM programs
Communicate directly with borrowers, real estate agents, processors, underwriters, and title companies
Ensure compliance with federal, state, and investor guidelines
Proactively identify and resolve issues that could delay approval or closing
Maintain pipeline reports and ensure deadlines are consistently met
Deliver a white-glove borrower experience that supports referral-based growth