Loan File Quality Control Clerk
About The Position
CEFCU member service team members are critical to the success of the credit union. They provide a professional, knowledgeable, and caring experience when members contact us. We are looking for individuals who are personable, articulate, and positive to add to our already awesome team! Reviews audits and records the receipt of Direct and Indirect loan files and records. Verifies the accuracy of loan listing sheets for each Member Center on a daily basis Maintains a specific order of documents on paper Indirect loan files. Verifies and reviews the accuracy of loan documents against the corresponding information on the Loan Screen (LON) and Consumer Lending Origination System (CLO). Assists with checking in Illinois Titles to the Title System (TITL). Provides the highest quality member experience, for both internal and external members.
Requirements
- High school diploma or equivalent.
- Ability to learn applicable CEFCU mainframe systems and screens: Loan Screen (LON), Security/Collateral History Screen (SECR), Consumer Loan Origination system (CLO), CTI and PC software and apply at a proficient level within 10 weeks.
- Strong attention to detail skills.
- 0-2 years of financial institution experience.
Nice To Haves
- Thorough understanding of CEFCU’s loan contracts, policies, and procedures.
- Applicable college courses and/or commensurate experience.
Responsibilities
- Reviews audits and records the receipt of Direct and Indirect loan files and records.
- Verifies the accuracy of loan listing sheets for each Member Center on a daily basis.
- Maintains a specific order of documents on paper Indirect loan files.
- Verifies and reviews the accuracy of loan documents against the corresponding information on the Loan Screen (LON) and Consumer Lending Origination System (CLO).
- Assists with checking in Illinois Titles to the Title System (TITL).
- Provides the highest quality member experience, for both internal and external members.
Benefits
- Merit-based raises
- Generous paid time off (Holiday, Personal or Sick Time, Vacation)
- Comprehensive Medical, Dental, and Vision coverage (PPO, HDHP)
- Flexible Spending Plan (Medical Reimbursement Account and Dependent Care Reimbursement Account)
- Health Savings Account
- Voluntary Benefits (Accident Plan, Critical Illness Plan, Hospital Indemnity Plan, Identity Theft & Fraud Protection Plan, Legal Plan)
- Life Insurance
- Accidental Death & Dismemberment Insurance
- Disability Benefits
- Defined Benefit Plan – Pension
- Defined Contribution Plan – 401K
- Employee Assistance Program
- Tuition reimbursement
- Career growth through internal job postings
- Management Development Program: formal mentoring and training
- Opportunities to help improve and build the CEFCU of tomorrow through process teams
- Opportunities to personally contribute to corporate financial literacy and community initiatives
- Casual days to support local charities
- Employee discounts on entertainment, cell phone plans, theme park tickets, and more
- On-site fitness center, fitness classes, and wellness program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
